Knowledge Base

Language challenge: "Auto top up" and "top up voucher"

Started by: prescilla_g
On: 25/09/2018 | 14:17
Replies: 57

by: jaymailsays
on: 03/10/2018 | 20:48

Looks as though Top-ups are on the way up.


TfL Oyster and contactless app

App logo of a blue Oyster touching a yellow reader
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Message 51 of 58
by: tradertall
on: 04/10/2018 | 13:32
auto top up
credit voucher or just voucher
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Message 52 of 58
by: prescilla_g
community giff-staffer

on: 10/10/2018 | 14:50

Hi folks,


Just wanted to say a big thank you for all your responses so far. I've been away for the last week or so, so have only just took the time to take in your feedback now, but our teams here have also been checking in from afar (they're a bit shy to respond. Bless 'em).


Some extremely good and valid points here which I'll take over to the team here for you all. It's always good to get the voice of the members in these discussions, even if it's something as simple as lexis.


Thanks again and stay tuned for further updates Smiley Happy

Research and insights lady

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Message 53 of 58
by: sp94
on: 17/10/2018 | 09:27
Top up voucher works the best!
Message 54 of 58
by: carogix
on: 18/10/2018 | 03:35
auto top up- maybe call it a no contract plan?
top up voucher- buying a top up code... or voucher works too.
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Message 55 of 58
by: crjay
on: 22/10/2018 | 17:29

Keep yourself covered

Top up voucher
Credit code
Message 56 of 58
by: jaymailsays
on: 22/10/2018 | 18:22

At first it looked a lot like a Doctors Prescription as

written up below:



Almost a month on, can we assume that this issue is now a dead duck and that we can concentrate on the many more important issues that have cropped up regarding the security of our personal details here on giffgaff, which @captainben outlined?


Rather than change

Auto top up and Top up voucher


Can we embrace them?


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Message 57 of 58
by: bobrobinson
on: 27/10/2018 | 17:18

Hiya @prescilla_g




As it is i think.

Surly it dont nee changing Smiley Sad  Smiley Sad

All the best Bob



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Message 58 of 58