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Leaving comments on new ideas

Started by: klmwong
On: 16/09/2015 | 14:43
Replies: 16
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by: klmwong
on: 16/09/2015 | 14:43

I have been trying to comment on some ideas. The first idea response i typed in wouldn't post so had to type it again and it wouldn't post again.

 

the second idea comment didn;t post the first time so I typed it in again and it did post but when I went back to check it, it looked like i had commented twice - once with my post and once with a blank post which leave "??" in the box.

 

So, firstly is it possible for someone to check whether there is a problem making comments. Is it just a temporary prob? And secondly is it possible for a dialogue box to come up when you haven't included any words in the comment so you don;t end up leaving a "??" comment which just looks silly.

Message 1 of 17
by: stevestransport3
on: 16/09/2015 | 14:47
I've had a few issues lately with things not posting and I know a few other have had a few issues too on the forums lately.

If I've help you, give me some Kudos !


If my answer has solved your problem, please mark it as Best Answer !

Message 2 of 17
by: williamwalker
on: 16/09/2015 | 14:57
@klmwong
Hi there I've noticed exactly the same thing been same for a couple of months now
You post it doesn't show you go out and the comment is there
Message 3 of 17
by: rong42
on: 16/09/2015 | 15:04

something came up earlier today in the LAbs feedback thread:

http://community.giffgaff.com/t5/Contribute/labs-giffgaff-com-feedback-thread/m-p/17310333/highlight...

 

seems to be affecting both mobile and desktop. once you hit submit on your comment, you need to refresh the page to see it. otherwise you dont know if its posted or not. very weird

Message 4 of 17
by: bomb_the_cherry
on: 16/09/2015 | 15:35

Yeah this has been happening to me since I started commenting on labs. It would be very helpful if there were some kind of confirmation that your message has posted.

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Message 5 of 17
by: davejybandit
on: 16/09/2015 | 15:45

Yes it's rubbish isn't it, I haste it and am not going there until (if ever) they get it sorted out. I really hate everything about LABS. There is a whole big feedback thread (link below) take a look maybe add your comments.

 

http://community.giffgaff.com/t5/Contribute/labs-giffgaff-com-feedback-thread/td-p/16702622

Message 6 of 17
by: davejybandit
on: 16/09/2015 | 15:48

Sorry just read the whole thread after venting anger above and note that @rong42 has already posted the link. My apologies for repetition.

Message 7 of 17
by: mcilwraith
on: 16/09/2015 | 16:49

Never been able to post in labs on this tablet

Message 8 of 17
by: tracer_bullet
on: 16/09/2015 | 16:51

Its been working fine for me when I've posted a comment on there. 

Message 9 of 17
by: tradertall
on: 16/09/2015 | 17:09

that must be why so many idea comments are duplicates...

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Message 10 of 17