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Mygiffgaff Support

Started by: confidence
On: 23/07/2010 | 22:37
Replies: 95
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by: confidence
Former Staff

on: 23/07/2010 | 22:37 edited: 23/07/2010 | 22:39

Support thread for any problems regarding the Mygiffgaff iphone app.

 

Please post any problems you are having.

 

Please remember if you would like to request a feature or report a bug, there is a facility for this within the app, in the "more" section.

 

*please note that major changes to the giffgaff site can affect the app's performance... In this situation an update will be prepared to fix the app ASAP*

 

Also feel free to pm me.

 

 

Confidence

developer of the my giffgaff iPhone app
Message 1 of 96
by: allan1954
on: 26/07/2010 | 06:56

 


confidence wrote:

Support thread for any problems regarding the Mygiffgaff iphone app.

 

Please post any problems you are having.

 

Please remember if you would like to request a feature or report a bug, there is a facility for this within the app, in the "more" section.

 

*please note that major changes to the giffgaff site can affect the app's performance... In this situation an update will be prepared to fix the app ASAP*

 

Also feel free to pm me.

 

 

Confidence


nice one confidence.

 

Get a free giffgaff Sim
Message 2 of 96
by: apocalypticspirit
on: 01/12/2010 | 23:15
I don't know if this is a widespread problem, but after the latest update, I'm having a problem in that the app crashes as soon as it attempts to log in. Just a heads up!
Message 3 of 96
by: confidence
Former Staff

on: 02/12/2010 | 00:08

Hi thanks for that, this seems to be affecting a few people. I will get a fix out ASAP, sincerely sorry for the inconvenience.

 

To anyone else, please do not download the update.

developer of the my giffgaff iPhone app
Message 4 of 96
by: allosunshine
on: 06/12/2010 | 13:14
Any news on the fix for v1.4??
Message 5 of 96
by: mba_263
on: 06/12/2010 | 15:24

exactly the same here Smiley Sad it been ages now Smiley Sad

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Message 6 of 96
by: confidence
Former Staff

on: 06/12/2010 | 21:09

The update has just been changed to "in review", and I also have had acknowledgement from apple that they are aware it is an urgent fix, so hopefully it should be available within 24hrs..

developer of the my giffgaff iPhone app
Message 7 of 96
by: allosunshine
on: 06/12/2010 | 23:09

Just installed 1.4.1 and still crashes.

Message 8 of 96
by: confidence
Former Staff

on: 07/12/2010 | 01:37

@allosunshine please try again, I think there was a small glith with the site earlier on, as I was able to simulate the crash on 1.4.1 but now no longer occurs.. please get back to me if you can...

developer of the my giffgaff iPhone app
Message 9 of 96
by: sevendotzero
on: 07/12/2010 | 09:10

Hi. Unfortunately 1.4.1 still crashes for me on iOS 4.2.1

 

Cheers JJ

Message 10 of 96