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NAUGHTY NAUGTY GIFF GAFF - MORE DATA FREE - BUT 'ALWAYS ON' GOES UP A FIVER

Started by: j_tiberius_k
On: 05/08/2018 | 17:14
Replies: 11
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by: j_tiberius_k
on: 05/08/2018 | 17:14

I've been an advocate and customer of GG for a years now - but I think the cracks are beginning to appear. Price hikes hidden behind marginal data increases.

 

More data is great ... but only when you can use. I live and work in Central London and there is no such thing as GG 4g service .... the service is 2.5g at best and no matter what phone my sim is in - even a new S9... it's constantly struggling to get a connection and l have to rely on wi-fi connections to get acces to the net.

 

Sad to say here's one customer being driven back toward a contract with a main stream provider ..not 02 of course. 

Message 1 of 12
by: as7861
on: 05/08/2018 | 17:58
Hi @j_tiberius_k

Some areas are plagued with congestion (no fault of your own), some people do experience good data speeds (like me). Although o2 is doing some improvements in London and releasing more capacity and masts to help with the congestion.

Did you phone show 4G? sometimes when I am in town I change to 3G and its much faster.
- Amer Get a free giffgaff Sim
Message 2 of 12
by: mcilwraith
on: 06/08/2018 | 11:42

maybe its the benefit of living in the sticks but i get a constant 4g signal on my s9 @j_tiberius_k

can`t say what its like in central glasgow now as i don`t go into town so much these days.

its a bit of a bummer you have to change provider because of a data signal

Message 3 of 12
by: mmid
on: 06/08/2018 | 12:27

Lets hope 5g means that giffgaff can get allocated a decent amount of data spectrum this time around - that should help with the more congested areas

Message 4 of 12
by: tradertall
on: 06/08/2018 | 12:48
the "always on" goodybag is a bad product. it creates too much frustration for too many users.
Get a free giffgaff Sim
Message 5 of 12
by: j_tiberius_k
on: 06/08/2018 | 20:54
thanks .. gave 3g a go and seen a modest improvement in service but not enough to say I'm happy. I'll give it a couple more months to see if 02's upgrades have an effect.
Message 6 of 12
by: kath72
on: 06/08/2018 | 22:30
I’m in the city all the time @mcilwraith ... great 4g signal, when I’m not connected to the cloud or a bt fon signal
Message 7 of 12
by: mcilwraith
on: 07/08/2018 | 10:14

@kath72 wrote:

I’m in the city all the time @mcilwraith ... great 4g signal, when I’m not connected to the cloud or a bt fon signal

i`m in argyll street or around that area when i`m in town @kath72 ive got wifi on o2,the cloud,virgin and just about every pub from the trongate to the SECC Smiley Very Happy

Message 8 of 12
by: ashleybristoluk
on: 07/08/2018 | 11:33

i has been with gg many years now i find gg starting be worse less mins less data now. it will be shame that gg will lost few people Smiley Sad 

Message 9 of 12
by: extreme_one
on: 07/08/2018 | 20:32

@tradertall wrote:

the "always on" goodybag is a bad product. it creates too much frustration for too many users.

QFT

Smiley Indifferent
Message 10 of 12