@masterluke you should ask for PaleMoon browser compatability in this thread https://community.giffgaff.com/t5/Community-Platform-Discussion/Open-Question-What-do-you-want-in-yo...
That's not the point why should I have to use a different browser just because giffgaff's bug ridden website doesn't work on it. In Firefox it takes me 3 attempts to log in as well and it takes so long. Ridiculous.
so firefox doesn`t work and you try pale moon which is a fork off it
doesn`t make sense to me
There are dozens and dozens of different browsers, all with sightly different ways of doing things.
A Web developer simply cannot offer implicit support for all of them.
Imagine the wasted man hours trying to debug a failing input form for one browser used by less than 0.2% of the userbase...
A more sensible, and reasonable, solution is to suggest the user switches to a supported browser.