@coryna84 go to giffgaff.com/profile/payback there you'll see your payback statement as well as a button saying "choose today" . Click onto it and select how you want to claim your payback hurry up, you wouldn't wanna lose your money
IF I HELPED YOU, PLEASE GIVE KUDOS OR SET AS BEST ANSWER OR SOLUTION
Giffgaff payback is awesome, I like to help the community "new members and existing" using my knowledge of giffgaff goes towards helping them and long may it live! Once a giffgaffer - always a giffgaffer for me giffgaff well done
I've always just given it to charity because I've earned it by talking nonsense. My friends can't believe the amounts I've got from gg. I'm always trying to persuade them to quit their contracts and join. I've had a few move over but they don't post in the community so no payback as yet.