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Payback is now on my Giffgaff!

Started by: pete248
On: 03/06/2010 | 11:01
Replies: 25
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by: theshadowman
on: 03/06/2010 | 15:38 edited: 03/06/2010 | 15:44

 


leedobson92 wrote:

Ha acording to the news feed, my name is now Richard and I have earned £2.57!


I have raised a case with staff so leave it with them.

 

Very quick response as follows -

 


Thanks for the e-mail.

I'll get straight onto that and ask Claire, our Loyalty and Retention Manager to have a look at that. She deals with all payback queries.


I'm sorry for the inconvenience caused but I can assure you that we'll get this sorted.


Kindest regards


Danielle

 

Message 21 of 26
by: leedobson92
on: 03/06/2010 | 16:05

I wasnt expecting it to work 100% seeing as it is the first time doing this, plus with the rewards we get i think we can forgive them Smiley Wink 

 

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Message 22 of 26
by: ivinsp
on: 03/06/2010 | 16:08

I've got a newsfeed for someone else on my giffgaff page as well

 

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Message 23 of 26
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by: zuberb
on: 03/06/2010 | 16:51

In the same boat.

 

So should we all be reporting individual issues, or can we assume it's already being looked at more generally.

Zuber

Order your new giffgaff sim from www.sim-shop.co.uk and get an extra £5 credit and cashback !
Message 24 of 26
by: theshadowman
on: 03/06/2010 | 16:53

 


zuberb wrote:

In the same boat.

 

So should we all be reporting individual issues, or can we assume it's already being looked at more generally.


It is being looked into for everyone. No need to report it again. giffgaff are fully aware of the issue and are finding a fix.

 

Message 25 of 26
by: jenjen_9999
on: 16/07/2010 | 21:02

I love giffgaff so much and just think they are improving day by day!

 

Smiley Happy

 

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Message 26 of 26