This is a strange one because I pay giffgaff via Paypal and have no problem paying with my Paypal balance and I have both my debit card and bank account linked to my Paypal account.
If I click on "wallet" on the top toolbar of my my paypal account my preferred funding source is set as account balance but also,if I click on the settings cog wheel on that toolbar and go to payments,then click "manage pre approved payments",then choose giffgaff from the list on the left of the page I see this,showing my funding source for my last giffgaff payment as from my account balance so you should be able to do the same.
That does seems strange @ kath72. I'm a light user and don't make payments often, but in the middle of November I topped up my husband's phone from my Paypal account, and on 14th December I bought a Goodybag for myself to cover Christmas, again from Paypal. It's set up as my payment method, but definitely no card details, because I didn't want to give them to Paypal, and was relieved to see as far as they were concerned, only a bank account was necessary. There's no card details set up for Giffgaff either.
It hasn't been changed recently has it ? I hope not - I find it so easy just to click Paypal, and it all just happens. I'd be interested to know what Giffgaff have to say about it all !
Hello I pay with PayPal no problem
are you sure it’s not PayPal who are taking from your card ,
have you got your default set as PayPal linked to your bank if you have it will always come from any PayPal credit you have first ,
only if short of funds will it come from primary bank
if you have no other card on your giffgaff account it should use PayPal
bit jumbled but not easy to explain clearly
Wrote But that is my concern here ... gg should allow one off payments to top up your phone. I do not want a payment mandate on my PayPal account, nor do I want to give PayPal my card details. There must be others in this position ! Surely a one off payment ability is not too much to ask
its personal choice but i don't Mind it being verified I get notified every time a payment goes through PayPal so you know if something dodgy has happened and they will reverse it if it is a bad payment ,unlike credit or debit cards
All I want to be able to do is top up my gg account using my paypal balance but this is not allowed without a card on the paypal account and now its charged the card
You shared your bankcard with PayPal to confirm your identity and they sent a code to your bank?
kath72 wrote:- . I do not want a payment mandate on my PayPal account, nor do I want to give PayPal my card details.
You already shared your card details with PayPal.
Rebate your cash balances back to your bank and remove all payment cards.