I searched for Mx in the community and noticed a conversation from last year. Unfortunately, it was a pretty nasty read, and no promises made.
Anyway, please can we have the option for a non-gendered title, such as Mx, or the option for no title on the account page?
Mx is pronounced 'mix' or 'mux'
On the phone account page https://giffgaff.com/profile/details -- there is no title. Not even as an option -- or at least, that's the way it is on my account.
On the community page https://community.giffgaff.com/t5/user/myprofilepage/tab/personal-profile%3Apersonal-info -- there is a field for a title. But mine is blank.
If that's where you are seeing a title, have you tried erasing it?
....I just ordered a new phone and I definitely had to input a title. Not on the bank details info, though....
I suspect that the details needed on the phone ordering page might get checked against the bank's records? Or with RateSetter (and so your credit file), if using the loan option. I would have thought that banks use Mx though. And there's not even the option of things like 'Dr'
I would suggest you get in contact with one of the community managers and ask if they can investigate why the title is needed and the possibility of changing it