Knowledge Base
Community
Rubbish refurbished phone - no battery life
on: 12/02/2019 | 11:16
...bought a refurbished iphone 5S; ok, it was a cheap option, but after a few months the battery life dwindled to an hour or so max. Now it will drop to zero and turn off at any moment. Not worth the money...
on: 12/02/2019 | 12:03
sorry to hear that @jtsullivan100 its one of the perils of buying a second hand phone 
on: 14/02/2019 | 08:03
Referbished phones generally have a warranty. Have you tried making a claim?
on: 14/02/2019 | 09:54
@jtsullivan100
That's rather bad luck, was this phone purchased from a well known company? I think it's luck of the draw - eg - I bought a android phone (only £20) from 02 on a refurbished phone - battery life has been outstanding - albeit that the phone is a lot newer than the iPhone 5s you bought. I say you've been rather unlucky. I still use an iPhone 4s and the battery life is still good - but I bought this off a friend and got it unlocked to use on Giffgaff - unfortunately with some companies - you don't know what the history of the phone you bought has been until you purchase it.
That's rather bad luck, was this phone purchased from a well known company? I think it's luck of the draw - eg - I bought a android phone (only £20) from 02 on a refurbished phone - battery life has been outstanding - albeit that the phone is a lot newer than the iPhone 5s you bought. I say you've been rather unlucky. I still use an iPhone 4s and the battery life is still good - but I bought this off a friend and got it unlocked to use on Giffgaff - unfortunately with some companies - you don't know what the history of the phone you bought has been until you purchase it.
on: 14/02/2019 | 09:58
As mentioned previously - have you checked the warranty on the phone? If covered by warranty - then the battery should last a lot longer than the short time the battery is lasting. Also make sure if there could be apps on your phone that are draining your battery life quickly!
