Knowledge Base

Rubbish refurbished phone - no battery life

Started by: jtsullivan100
On: 12/02/2019 | 11:16
Replies: 6

by: jtsullivan100
on: 12/02/2019 | 11:16

...bought a refurbished iphone 5S; ok, it was a cheap option, but after a few months the battery life dwindled to an hour or so max. Now it will drop to zero and turn off at any moment. Not worth the money...Smiley Frustrated

Message 1 of 7
by: mcilwraith
on: 12/02/2019 | 12:03

sorry to hear that @jtsullivan100 its one of the perils of buying a second hand phone Smiley Sad

Message 2 of 7
by: inspiron42
on: 14/02/2019 | 08:03
Referbished phones generally have a warranty. Have you tried making a claim?
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Message 3 of 7
by: wyvernred
on: 14/02/2019 | 09:54

That's rather bad luck, was this phone purchased from a well known company? I think it's luck of the draw - eg - I bought a android phone (only £20) from 02 on a refurbished phone - battery life has been outstanding - albeit that the phone is a lot newer than the iPhone 5s you bought. I say you've been rather unlucky. I still use an iPhone 4s and the battery life is still good - but I bought this off a friend and got it unlocked to use on Giffgaff - unfortunately with some companies - you don't know what the history of the phone you bought has been until you purchase it.
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Message 4 of 7
by: wyvernred
on: 14/02/2019 | 09:58


As mentioned previously - have you checked the warranty on the phone? If covered by warranty - then the battery should last a lot longer than the short time the battery is lasting. Also make sure if there could be apps on your phone that are draining your battery life quickly!

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Message 5 of 7
by: mountainstosea
on: 14/02/2019 | 11:16

A local phone shop will reply this for you, usually about £20 - and done within 5 mins

Message 6 of 7
by: tradertall
on: 14/02/2019 | 16:34
usually a bad idea to buy second hand iphones
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Message 7 of 7