Knowledge Base

Sim took ages!!

Started by: melw777
On: 08/09/2018 | 10:24
Replies: 5

by: melw777
on: 08/09/2018 | 10:24 edited: 08/09/2018 | 17:57

My SIM took 8 days to arrive & I ordered 3 times!!! I rolled over into another month with my current network & am now paying both! Not happy either. The first class post is a waste of money.

Message 1 of 6
by: freedmaniac
on: 08/09/2018 | 15:37



Did the postage on the pack indicate that it was 1st class paid?

If so, surely that would be down to the Post Office.

Message 2 of 6
by: endorphin
on: 08/09/2018 | 17:41

Hi @melw777 did you get any confirmation emails that the SIMs were being dispatched to you?

Get a free giffgaff SIM/microSIM/nanoSIM with free £10 credit
Message 3 of 6
by: melw777
on: 08/09/2018 | 17:52 edited: 08/09/2018 | 17:54

Yes. Plus I had an e-mail saying the 1st one I ordered would be with me last Friday & it actually arrived Thursday of the following week. A second one turned up today (Saturday)!

Message 4 of 6
by: k89bpa
on: 08/09/2018 | 18:29
You could have just gone into a shop and bought one. They are available for 99p from outlets which sell SIM cards.

You chose not to do this and to rely on the mail service.

I'm sorry but you can't really complain. Your choice, your responsibility.
Huawei P20 Pro | 9.0.0 | Data Plan: 180GB
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Message 5 of 6
by: allan1954
on: 09/09/2018 | 09:22 edited: 09/09/2018 | 09:34

asda has giffgaff sim cards to buy 99p and they have an expiry date this is in a couple of years time. also, a new member clicked my banner and got the sim card the following day and activated it but this was during the week.

Get a free giffgaff Sim
Message 6 of 6