Knowledge Base

So you don't need an active SIM to receive payback?

Started by: ujo55
On: 05/12/2018 | 19:09
Replies: 1

by: ujo55
on: 05/12/2018 | 19:09

In this thread today:

@t_will wrote:

Three important notes

  1. Making sure you are eligible for Payback: You should be an active member (eg you have an active SIM prior to the end of the Payback period, or have used the giffgaff money site).

So is this now official, to receive payback you do not need an active SIM, merely to have used the giffgaff money site.

... and what constitutes used in this context, to have visited the site or made a purchase through the site, or signed up for the credit score or ...?


Seem to remember we've had this discussion before, but without an answer.

Message 1 of 2
by: 4128334
on: 05/12/2018 | 19:24
Good Evening,
. I would interpret this as you have to have posted on the giffgaff money site not just visited it.
I agree some clarification is needed as exactly what is meant by usage.
Get a free giffgaff Sim
Message 2 of 2