Knowledge Base

Still having problems with texts (Friday 7th)

Started by: mariaross123
On: 07/12/2018 | 07:44
Replies: 20

by: mariaross123
on: 07/12/2018 | 07:44

Hi there, when I send a text, it thinks about it, then says failed, even though the recipient has received it, often multiple times. I've switched off and also restarted my Samsung but it's still happening. Do you know when this will be sorted? I have no problem with intenet connection. Thanks

Message 1 of 21
by: stephengeraldthornhill
on: 07/12/2018 | 07:47
Same here, haven't checked internet yet.My wife also on giffgaff are showing as sent but then sending multiple times. Mines a Samsung her's a Sony I suspect it's the same fault manifesting in different ways. But clearly it isn't fixed.
Message 2 of 21
by: mariaross123
on: 07/12/2018 | 07:49
This is proving to be a right pain in the butt isn't it?
Message 3 of 21
by: tonicurtis1967
on: 07/12/2018 | 07:55
Yes mine are still saying failed but apparently being received
Message 4 of 21
by: pjc1612
on: 07/12/2018 | 08:12

Hi. I'm on an LG phone.. in the West Midlands.. My texts too are still showing  'not sent', but some appear to be getting through although also multiple times even thou i only sent once. Have used my home wifi to send whatsapp message instead..

Message 5 of 21
by: mariaross123
on: 07/12/2018 | 08:13
Hope Giffgaff pick up these messages soon and get it sorted.
Message 6 of 21
by: tot59
on: 07/12/2018 | 08:24
Hi I am still having problems too , I thought 02 had sorted it out
Message 7 of 21
by: christopherseymour37
on: 07/12/2018 | 08:38

I wonder if any body in GiffGaff reads any of these posts about it not working yet or are we just talking to ourselves 

Message 8 of 21
by: lizbax
on: 07/12/2018 | 08:44
I’m having same problem. Send a text which comes back text failed to send. But recipients are still receiving it. All very confusing
Message 9 of 21
by: doricom
on: 07/12/2018 | 09:00
I’m having the same problem...
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Message 10 of 21