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Still sending multiple texts following outage

Started by: kath72
On: 07/12/2018 | 11:25
Replies: 2
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by: kath72
on: 07/12/2018 | 11:25 edited: 07/12/2018 | 11:26

Texts are still sending multiple times, 3-4 times to be precise!  but I’m getting a not delivered report 

 

it’s eating my limited goody bag texts and costing 15p -20p per text for those on payg.  

 

i know we’ve had this issue without the outage in the past but it’s back with vengeance :/

if there is to be compensation paid it should be to low users who are currently exposed to significantly increased costs from this 

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by: shabazmoqsud
on: 07/12/2018 | 13:39 edited: 28/01/2019 | 11:27

@kath72 wrote:

Texts are still sending multiple times, 3-4 times to be precise!  but I’m getting a not delivered report 

 

it’s eating my limited goody bag texts and costing 15p -20p per text for those on payg.  

 

i know we’ve had this issue without the outage in the past but it’s back with vengeance :/

if there is to be compensation paid it should be to low users who are currently exposed to significantly increased costs from this 

@kath72 im still having issues as well

 

When i send text it comes up message not sent resend

 

But the message does go through but get sent multiple times 

 

Service is still buggy.

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Message 2 of 3
by: shabazmoqsud
on: 07/12/2018 | 13:39 edited: 28/01/2019 | 11:27

@kath72 wrote:

Texts are still sending multiple times, 3-4 times to be precise!  but I’m getting a not delivered report 

 

it’s eating my limited goody bag texts and costing 15p -20p per text for those on payg.  

 

i know we’ve had this issue without the outage in the past but it’s back with vengeance :/

if there is to be compensation paid it should be to low users who are currently exposed to significantly increased costs from this 

@kath72 im still having issues as well

 

When i send text it comes up message not sent resend

 

But the message does go through but get sent multiple times 

 

Service is still buggy.

Get a free giffgaff Sim
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by: tradertall
on: 07/12/2018 | 13:54
that used to happen a lot even years ago. i don't think it's linked to the O2 outage ?
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