Knowledge Base

Survey - How good is your giffgaff data streaming quality?

Started by: zagzig
On: 07/07/2016 | 19:38
Replies: 39

by: bethanykelly
on: 16/07/2016 | 20:35

I'm using an Iphone 5C so I only get 3g but its really good.


I can watch videos on youtube fine and my Internet searches are very fast, all in all I'm a happy bunny.

Message 31 of 40
by: llw
on: 16/07/2016 | 22:34
I'd say 5 - but use Three Mobile for data now as gg wasn't good enough Smiley Sad
Posted by Lily x Smiley Happy

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Message 32 of 40
by: bighairytoe
on: 16/07/2016 | 22:54
5 for me too 😪
Message 33 of 40
by: finlaybj
on: 17/07/2016 | 03:31
Using 4g it's option 3.
OK for occasional use or low-data-capacity activities.

It's got to the stage I only purchase a £5 goodybag and always connect using an external mifi using an EE or Three data sim for better connection and speed.
Message 34 of 40
by: davidevans0000
on: 17/07/2016 | 14:52
my town now has 3g and 4g it works well but i had to take a package with the better signal has only happened in the last couple of month.
Get a free giffgaff Sim
Message 35 of 40
by: pete2009
on: 18/07/2016 | 09:42
3 OK but varies a lot depending on location
3g most of the time ( not a 4g phone )
Message 36 of 40
by: zagzig
on: 21/07/2016 | 12:02

Hi folks, we're not getting any responses to the survey at the moment, so this might be the last update, unless we get a surge of further responses later...


Massive thanks to everyone who has responded. There have been 28 responses so far which I've collated and listed below...



Survey - How good is your giffgaff data streaming quality?

My data streaming quality is:


2/28 (7%)  1. Great. 

3/28 (11%)  2. Good. 

6/28 (21%)  3. OK for occasional use or low-data-capacity activities. 

1/28 (4%) 4. Bad.

14/28 (50%)  5. Unusable for regular use / non-existent / abysmal. 

0/28 (0%)  6. Intermittent - mixed - e.g. depends on location and weather etc.

1/28 (4%)  7. Intermittent - usually useable, but not always adequate.

1/28 (4%)  8. Intermittent - usually not adequate, but sometimes OK. 

Message 37 of 40
by: zagzig
on: 21/07/2016 | 12:12 edited: 21/07/2016 | 12:15

This might interest folk following this thread...

@ vespaash2 (giffgaff staff member) posted the following on the thread about the new £10 goodybag: "We agree it's time for an update on data experience. You can expect a post on this in the next few weeks."

Message 38 of 40
by: californiadreaming
on: 21/07/2016 | 13:02
2 on 4G
5/6 on 3G - it's not really useable but does seem to depend on location etc.
I probably get 50/50 4G and 3G
Not sure that it's any better on other networks- I always hear other people complaining too.
Message 39 of 40
by: samtut
on: 21/07/2016 | 15:00
Mines good been on 3G but02 just got 4g up and running which is good
Message 40 of 40