Knowledge Base

The gaff: what can we do to improve?

Started by: willp789
On: 17/08/2018 | 11:30
Replies: 36

by: willp789
on: 17/08/2018 | 11:30

Afternoon all,


@toxiic and I have worked together to create a survey for our readers of The gaff. The survey is really quick and mostly multi-choice, so it should take you less than 5 mintes. We would really value your opinion and this will help shape the future of The gaff (plus you will get to find out about some new projects we have in the works).


Click here for the survey. The survey will close at midday on the 27th August, so make sure to complete it by then.


We have built the survey using Google Forms, but you will not need to sign in with a Google account, nor will any of your personal information be recorded - all responses are anonymous. Therefore, please make sure you only complete the survey once to avoid duplicate results Smiley Happy


If you have any further comments, suggestsions or questions, post in the comments below (make sure you mention either myself or @toxiic if you wish to get our attention).

Message 1 of 37
by: ray2
on: 17/08/2018 | 13:26

Nice one @willp789 & @toxiic


Survey done,hope it helps Smiley Happy

Get a free giffgaff Sim
Message 2 of 37
by: toxiic
on: 17/08/2018 | 13:29

It definitely will @ray2, thanks for taking the time out of your day to do it.

All entries will allow us to take a step in the right direction regarding the future of the gaff. 

Message 3 of 37
by: timwilliams25
on: 17/08/2018 | 18:27

Completed the survey.

CLICK HERE to get a free £5 credit with this giffgaff Sim order. We all like something for free!
Message 6 of 37
by: tids
on: 17/08/2018 | 19:35
Survey completed
Good luck with the answers
Get a free giffgaff Sim
Message 7 of 37
by: giffgaff20147
on: 17/08/2018 | 19:38


Have done survey 

when survey asks about pods you can answer no but then you can only choose other on next batch of survey bit none productive when don’t use should be an option 

end of survey says fill in another when you asked us not to 

great to see progress on gaff 

Message 9 of 37
by: toxiic
on: 17/08/2018 | 19:46 edited: 17/08/2018 | 19:50

Hi @giffgaff20147 and thanks for your submission. 

I've looked into this and concluded that question 16 (asking which platforms do you listen to podcasts on) did not have a 'I don't listen to podcasts'. Consequently, this option has been added. The questions that follow can still be answered without prior podcast knowledge/usage.

Thanks for flagging this up.

Message 10 of 37