Knowledge Base

Titles on the app? More meaningful

Started by: lymmbo1
On: 09/08/2016 | 09:02
Replies: 3

by: lymmbo1
on: 09/08/2016 | 09:02
When I select the app on my iPhone and select community there are various options eg home & forum. These seem to take me to the same place what does kb mean. What does labs mean blogs are what they are. Anyone else think that the descriptions could be more meaningful especially for newcomers to Giffgaff. ?
Message 1 of 4
by: ripbox
on: 09/08/2016 | 09:03
Kb = knowledge database
Get a free giffgaff Sim
Message 2 of 4
by: ripbox
on: 09/08/2016 | 09:04
Labs = ideas section.... Submit and support ideas to improve giffgaff
Get a free giffgaff Sim
Message 3 of 4
by: mark1101b
on: 09/08/2016 | 10:21

Hi @lymmbo1


Kb is the knowledge database. This is where most of the answers are to members technical issues.

For example. Internet settings.Topping up etc.


Here is a link for you to have a nosey at if you haven't seen it yet.


The labs section is where you can post an idea for giffgaff and members to look at and see if they can improve the service.  


Maybe you could post your suggestion over in there.


Smiley Happy



Message 4 of 4