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[UPDATE REQUIRED] Payback confirmation screen

Started by: figment_uk
On: 08/01/2018 | 13:14
Replies: 7
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by: figment_uk
on: 08/01/2018 | 13:14

Just a reminder to update the dates on the Payback confirmation screen for the current period.

 

 

You selected cash to redeem your Payback points earned until 31 MAY 2018. You will receive an email from PayPal from early-mid December 2017 June 2018 to confirm the transaction.

Remember you have until early December 2017 June 2018 to change your decision if you need to.

I do not work for giffgaff, so cannot check anything on your account. This is a public community - please do not post any personal info.
Message 1 of 8
by: tradertall
on: 08/01/2018 | 14:53

I just picked my payback payment method again and was told: "Remember you have until early December 2017 to change your decision if you need to."  uh uh 

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Message 2 of 8
by: weetinamc
on: 08/01/2018 | 15:47

Smiley Very Happyit seems to do this every time

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Message 4 of 8
by: endorphin
on: 08/01/2018 | 15:53

There are also loads of out of date dates here https://giffgaff.com/payback ! Smiley Surprised

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Message 5 of 8
by: revjonty
on: 08/01/2018 | 17:03
Just came to report the same thing.

I really don't get why they haven't automated updating the dates, or at least got a checklist of jobs, I mean it's every 6 months surely it isn't hard to make a list of all the places that the date will need updating.

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Message 6 of 8
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by: giffgaffprepper
on: 08/01/2018 | 17:15

revjonty wrote:

Just came to report the same thing.

I really don't get why they haven't automated updating the dates, or at least got a checklist of jobs, I mean it's every 6 months surely it isn't hard to make a list of all the places that the date will need updating.

@revjonty

 

a bit like sending statements out in november telling peeps they have selected paypal, when they hadn't made any selection?

Message 7 of 8
by: kath72
on: 08/01/2018 | 18:52
Dates wrong on giffgaff Smiley Surprised
How unusual Smiley Very Happy
Message 8 of 8