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Using the giffgaff forum ................

Started by: alecalexandrou
On: 05/01/2019 | 12:45
Replies: 13
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by: alecalexandrou
on: 05/01/2019 | 12:45

In order for members to get a better experience, is it not time for giffgaff to arrange for a better provider for the forum so that we can use it easily and quickly?

 

Takes ages to navigate and even longer to post something.

On a regular basis including right now.

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Message 1 of 14
by: ujo55
on: 05/01/2019 | 13:02
You have your wish, giffgaff move from lithium to Vanilla during the next few months.
Message 2 of 14
by: persco
on: 05/01/2019 | 14:58

See link below. Plans are underway to move to vanilla this year. https://community.giffgaff.com/t5/Announcements/Big-changes-ahead-for-the-giffgaff-community/td-p/22...

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Message 3 of 14
by: ventriloquistsdoll
on: 05/01/2019 | 17:35
I thought it were just me.

Yeah it`s really bad these days but it seemed ok before, so dunno whats gone wrong
Message 4 of 14
by: persco
on: 05/01/2019 | 18:12

Looking increasingly likely lithium has given up on us. First week in jan is gone without a fix. Will give them till next week for benefit of doubt to see if they fix it. Smiley Sad

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Message 5 of 14
by: mcilwraith
on: 05/01/2019 | 22:45

@alecalexandrou wrote:

In order for members to get a better experience, is it not time for giffgaff to arrange for a better provider for the forum so that we can use it easily and quickly?

 

Takes ages to navigate and even longer to post something.

On a regular basis including right now.

keep up @alecalexandrou its happening Smiley Very Happy

Message 6 of 14
by: sha_shah1
on: 05/01/2019 | 23:42

@alecalexandrou

Yes its really slow in these days but dont worry we are moving to new forum soon.i hope it will be much better

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Message 7 of 14
by: lwachtrop
on: 06/01/2019 | 08:57

Yes Giffgaff forum is moving to a new provider soon, let's hope the problems with poor speeds and navigation are left behind.

Message 8 of 14
by: masterluke
on: 06/01/2019 | 09:59

As well as the slowness and having to log in twice, It's getting a tad annoying still receiving notifications to posts which you read an hour ago.

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Message 9 of 14
by: padiho
on: 06/01/2019 | 11:31

Yes at last it is going to happen. Hopefully an end to being logged out when you don't want to be, an end to the post flooding issue, being able to access the site without any speed problems. Hopefully 2019 with Vanilla  will bring giffgaff a really Happy and trouble free New Year 

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Message 10 of 14