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Why did you remove the Hokey Pokey Goodybag (free minutes)?

Started by: christopher_wright2002
On: 18/07/2016 | 22:14
Replies: 1
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by: christopher_wright2002
on: 18/07/2016 | 22:14

It made giffgaff awesome because it made it different to other networks. Can a staff member please tell me why you decided to remove it?

Support my labs ideas! Smiley Very Happy

FREE giffgaff SIM: http://bit.do/welcometogiffgaff

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by: smiler667
on: 18/07/2016 | 22:19
Hello @christopher_wright2002 & welcome to the giffgaff Community

Sorry since the 23rd of March the free minutes feature on the £5 Hokey Cokey goodybag no longer available. giffgaff have stated "it complicated to track the remaining minutes allowances, but it can also make it difficult to communicate the offer to prospective members. In addition to this, we know that the majority of members don’t benefit from the additional minutes." and now comes with a flat allowance of 125 minutes, 500 text messages , 100MB of data and free giffgaff to giffgaff calls and texts. For more information on the changes please check out this link https://community.giffgaff.com/t5/Community-information/March-2016-Pricing-and-Simplicity-Changes/ta...
Click to get free Nano/Micro/Standard sim with £5 credit
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by: smiler667
on: 18/07/2016 | 22:19
Hello @christopher_wright2002 & welcome to the giffgaff Community

Sorry since the 23rd of March the free minutes feature on the £5 Hokey Cokey goodybag no longer available. giffgaff have stated "it complicated to track the remaining minutes allowances, but it can also make it difficult to communicate the offer to prospective members. In addition to this, we know that the majority of members don’t benefit from the additional minutes." and now comes with a flat allowance of 125 minutes, 500 text messages , 100MB of data and free giffgaff to giffgaff calls and texts. For more information on the changes please check out this link https://community.giffgaff.com/t5/Community-information/March-2016-Pricing-and-Simplicity-Changes/ta...
Click to get free Nano/Micro/Standard sim with £5 credit
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