Knowledge Base

WiFi Calling feature

Started by: communicator1965
On: 28/02/2018 | 18:46
Replies: 19

by: woodyuk
on: 03/03/2018 | 11:44

@communicator1965 currently O2 WIFI calling is only available to contract customers although they can be sim only contracts or contracts that also include a is not available to PAYG customers.


One further fly in the ointment with O2 WIFI calling at the moment is that it only works with Android devices that are running O2 firmware (operating system version) so will only work with Android phones bought from O2.As far as I can establish it will work with any iPhone that is capable of WIFI calling though.


I agree that this would be a great addition to giffgaff's services but I think there's a long way to go before it will be available.


Details of O2's service here (FAQs at bottom of page):-





Message 11 of 20
by: communicator1965
on: 03/03/2018 | 15:59


Thank you. The O2 site is handsome but not the easiest to understand.


I followed your link and just for interest checked whether I could upload Wifi Calling on my iPhone 6s under the latest OS11.2.6 . Coincidentally, I just received a newsletter from the " IanswerGuy " who offers advice on Apple kit. They both refer to a feature button called WiFi Calling that needs to be enabled. (Settings/Phone/Wifi-enabled)

That feature button is not listed on my phone. Does that mean the service provider has to download firmware to enable it to work, or is there a problem with my phone?


Message 12 of 20
by: woodyuk
on: 03/03/2018 | 16:12

@communicator1965 what I know about Apple products you can write on the back of a postage stamp in capital letters but I would guess that the WIFI calling settings would be included in the carrier profile that you load onto the phone when you first join the network to give you the required internet APN settings etc.

Message 13 of 20
by: communicator1965
on: 03/03/2018 | 16:18
Thanks. That makes sense.
Message 14 of 20
by: chihwa_imageart
on: 03/05/2018 | 20:28
I totally agree. Network providers need to stop disabling features supported by a handset model. Unfortunately this approach is very shortsighted as its encouraging people to rely on 3rd party apps & risking the network companies becoming obsolete?!
Message 15 of 20
by: bpg1970
on: 18/05/2018 | 19:27
it can, but not always
Message 16 of 20
by: mydrawer
on: 20/05/2018 | 12:08

Voted in the labs for this, really needs to be at least coming soon..

Message 17 of 20
by: jeremylalou
on: 20/05/2018 | 18:59
Would be nice.
Message 18 of 20
by: captchaosiphone
on: 02/01/2019 | 12:43

Sadly giffgaff is falling behind other providers on this and other issues like excessive roaming charges in the Channel Islands. No longer competing on pricing poorer service. We will be moving off

Message 19 of 20
by: masterluke
on: 02/01/2019 | 20:09 edited: 02/01/2019 | 20:15

Just noticed that this is an old thread.

Get a free Giffgaff Sim
Message 20 of 20