Knowledge Base

WiFi calling

Started by: simonrose
On: 17/01/2018 | 08:48
Replies: 118

by: dave99
on: 21/09/2018 | 23:27

@gvmhb wrote:

I think it would be quite expensive for Giffgaff to enable and use WiFi calling, so it's not likely to happen I'm afraid.

I use Viber for voip calls but it's only free to phones that have the Viber app installed. You can call other numbers using Viber-out but its not free. 


The biggest negative with all the apps is the fact that no one can phone you on your phone number.








Message 81 of 119
by: mountainstosea
on: 24/09/2018 | 12:25
Whatsapp calling is great, BUT when you want to receive calls from anyone outside your normal group of people - you can't. Wifi calling is a great option, lets hope o2 rolls it out to pay and go, then I can see giffgaff getting it
Message 82 of 119
by: riodog
on: 11/10/2018 | 14:38

Shame about the wifi calling. I left giffgaff for this reason and am now happy on 3

Message 83 of 119
by: isabel1066
on: 11/10/2018 | 14:42
@riodog is that 3 PAYG or contract.
Get a free giffgaff Sim
Message 84 of 119
by: riodog
on: 11/10/2018 | 15:23

PAYG.The data use works out much cheaper than on giffgaff PAYG.

Message 85 of 119
by: bpg1970
on: 11/10/2018 | 15:28

It's a shame that it's not coming anytime soon, I'm sure the decision will have an impact on churn as others begin to introduce this especially amongst us rural customers.

Message 86 of 119
by: davidevans0000
on: 11/10/2018 | 15:34 edited: 11/10/2018 | 15:46

looks good wifi calling.

Get a free giffgaff Sim
Message 87 of 119
by: dave99
on: 11/10/2018 | 21:46

@4quarrybank wrote:

I am sure wifi calling puts more stress on the network as it needs it own servers - but I am sure the people that want it would happily pay a small premium for it as a bolt on - well I would anyway


It’s actually the opposite, it allows the network to route calls away from masts and straight into the network switch for onward transmission, it means the network masts are under less stress.




Message 88 of 119
by: e3steve3
on: 15/10/2018 | 09:19 edited: 15/10/2018 | 09:20

I’ve been a loyal GG user (of six SIM accounts) since 2013.


Having recently moved to an area of utterly contemptible cell coverage (Whiteley, Fareham, Hants), and where O2 is the best of the bad bunch, I NEED WiFi Calling.


It’s all very well stating obvious-but-unhelpful facts about VoIP clients like WhatsApp, Skype, VoIPCheapCom, Viber, etc, but I need to be able to receive calls on my mobile, and I need to be able to get a hold of family members when they’re at home and I’m not!


O2 have a very Nazi-like attitude towards their BoostBox device — i.e. they don’t allow user config, unlike Vodafone with their SureSignal! — and Cel-Fi is a prohibitively-expensive solution.


So, for me, it’s going to have to be adiós muchachos; it’s been emotional... Soz, peeps.

Message 89 of 119
by: lapislon
on: 15/10/2018 | 12:40

I just moved my number today to Giffgaff and in fact I will be ordering 3mobile sim to move number again as signal is so bad that most of my calls ending up on voicemail (and I do live in central london). Sorry GG I wanted to like you but it seems you disregard major need of your customers. 

Message 90 of 119