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contacting agents - adult filter queries - missing?

Started by: giffgaffprepper
On: 29/04/2018 | 19:28
Replies: 3
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by: giffgaffprepper
on: 29/04/2018 | 19:28

I'm sure there use to be an agent link for adult filter issues, can't seem to find it now?

 

why? which one are we now suppose to use?

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by: giffgaffprepper
on: 29/04/2018 | 20:41 edited: 29/04/2018 | 20:43

woodyuk wrote:

This one?

 

https://support2.giffgaff.com/app/ask/Calls-texts-and-data/Controlling-Adult-Content/form/

 

You can find the links for all the agent catergories in this KB article.

 

https://community.giffgaff.com/t5/Using-giffgaff/When-to-contact-an-agent/ta-p/9114714

@woodyuk

 

I'm sure I looked in calls / texts and couldn't see it, and I double checked, either the site is having whoopsies or I need to clean my glasses?

 

anyways I used a slightly different ask link to reply to a post in H&S, the result being the same, an agent will read the message

 

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