If you view any phone for sale on giffgaff, under the price, it almost always says:
Yet this is not the case on most if not all phones sold by giffgaff. Most if not all phones DO have a review:
https://giffgaff.com/mobile-phones/huawei/huawei-p20-pro/phone-details Huasei P20 Pro has 18
My list could go on.
Only the iPhone 6S and 7 seem to have identified reviews are available under the price of the phone
https://giffgaff.com/mobile-phones/apple/apple-iphone-6s/phone-details iPhone 6S has 155
To view any of the reviews, potential buyers need to click on the Reviews link (see below)
But if you are informed there are no reviews. Would you click on Reveiws link? I would assume that many would not, put then, they are missing out on reviews of the phone.
As members, we are encouraged to review phones but if they are not promoted very well, then this is a shame.
Maybe giffgaff web support team could look to ensure the "There are no reviews yet" tag is only used when there are genuninley no reviews.
Yes @timwilliams25, agreed with you, may be members find it difficult to write about all that. If there is some predefined form created and ask to fill up info regarding that, this way we can encourage members to do phones reviews.
Nope, the phone pages I have looked at still indicate no reviews in the text box below the price of the phone. For example: https://giffgaff.com/mobile-phones/huawei/huawei-p20-pro/phone-details phone has 18 reviews, but when you click on the link, under the price of the phone, it say "there are no review yet. Be the first one to write a review"
Yes if you scroll down to the section labelled OVERVIEW / SPECIFICATION / REVIEWS / SUPPORT and click on reviews, you see the 18 review. If I were a buyer and saw something saying there were no reviews, then I would not bother clicking on the REVIEWS link.... yet if I did, I see all the reviews..... mmm, so there are reviews, yet under the price of phone it told me there were no reviews.... confused, I would be.
Maybe is was not a dumb moment, it may have been the way I tried to explain the problem.
If you are getting somebody to chase this one up, maybe they will want to have a look at this one too
I did post it approx 2 weeks ago and somebody was going to look into it, but the monthly prices are still incorrect for the 3 phone shown on the offer page https://giffgaff.com/offer
I raised this some time ago @timwilliams25, that the message was 'no reviews' when there were often loads, which had been there for some time.
It fell on deaf ears then, but maybe there will be some action this time ! Well done for raising it again.