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independent verification of the system and processes

Started by: various_mm
On: 12/07/2018 | 20:14
Replies: 6
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by: various_mm
on: 12/07/2018 | 20:14

serious question

 

is there an independent verification of the system and processes used by giffgaff to charge for data/calls  etc

 

what checks does GG do to make sure its system are blilling people correctly

 

any one know?

 

 


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Message 1 of 7
by: williamwalker
on: 12/07/2018 | 20:58

Hi @various_mm

Actually I don't think even giffgaff know.

Well we certainly give that impression.😁

Message 2 of 7
by: various_mm
on: 13/07/2018 | 14:46
@smiffyds


honestly serious question!

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Message 4 of 7
by: various_mm
on: 13/07/2018 | 14:47

williamwalker wrote:

Hi @various_mm

Actually I don't think even giffgaff know.

Well we certainly give that impression.😁

@williamwalker

 

any system of charging has to have some degree of cnfidence by the consumer


If my answer resolved your query then please mark it as a ' solution '. Thank you!
Message 5 of 7
by: richardski
on: 15/07/2018 | 09:52
Full disclosure of billing and data charging by giffgaff are long overdue.

Richard

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Message 6 of 7
by: various_mm
on: 19/07/2018 | 19:29
@richardski

defo agreed


no one at Giffgaff has said anything even though the idea to get itemised billing has had so many votes, and GG still looking into it?

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Message 7 of 7