The Tower of London wasn't built as a tourist attraction
Likewise, itemised billing is not intended to be a tourist attraction. It is intended to be a properly thought out replacement for the present "5 items" chocolate teapot that is already two days obsolete and no good whatsoever to anybody making more than 5 transactions in a day.
Over 3000 votes does seem alot, however take into account a report in 2015 estimated giffgaff now has over a million subscribers. Obviously this is a few years old but 3000 is a drop in the ocean against the people who haven't seen the need to vote for itemised billing. Also is there a vote against itemised billing for comparison?
If you visit Labs you'll notice that there's an option to downvote a proposal. So yes, once a proposal is up for consideration, giffgaff are able to take into account all of the discussion that's taken place, in order to weigh up any pros and cons that may have been identified, and thus allowing them to take a balanced view of the overall support compared with any objections that have been raised (even if people haven't left a comment).
But if you look at the kind of support that many ideas attract before being implemented, you'll appreciate how significant 3000 votes actually is, in terms of identifying what is considered important to the community.
But your statement was that because 99% of people hadn't visited the Tower of London as a tourist attraction this year it shouldn't of been built. The original post stated that in their opinion 99% of giffgaffers wouldn't use itemised billing.
The argument for itemised billing is that people would use it, whereas the Tower of London wasn't built to be a tourist attraction so that wouldn't of factored in the argument for it being built?
This is needed very much
I mean charging members £10 for itemised billing is a bit much.
The idea was suggested in 2010 and i have been a member since 2011, its now 2018 still no itemised billing. If giffgaff is a network run by members for members then why are giffgaff not listening to its members
For myself and many other members the following things are important
Being able to change username
Better goodybag with more minutes and data
Better data speeds