Knowledge Base

riffraff @ giffgaff

Started by: steve0003
On: 05/09/2018 | 04:05
Replies: 20

by: steve0003
on: 12/09/2018 | 13:56
The fiver you mention, as i did, represents a 20%+ price hike. Ok giffgaff have increased the data allowance but that does not cost them anything in real terms but the price increase benefits them greatly. Giffgaff are owned by O2, look at the profits and ask if they are, in reality, passing any benefits on to customers. I expect alot more for £25 in answer to your Q. unlimited means just that.
Message 11 of 21
by: steve0003
on: 12/09/2018 | 14:01
Hi there, i did give that a try last month and the data ran out. This is easily done if you have a windows 10 o/s - 5g updates 4x per month ! Also `always on` is misleading as it is limited so cannot therefore be always on. I, like others, move with the times so i have to put up with paying an extra 20% + in real terms. Ok it may be the best PAYG deal on the market but that is only because other companies are lying to their customers with misleading information, such as some claiming that 1gb is a `whopping` allowance !
Message 12 of 21
by: delly105
on: 12/09/2018 | 15:32

Well I am happy with paying what I pay for my good bag plus I get to speak to other Giffgaff users xx

Message 13 of 21
by: tazzy19
on: 12/09/2018 | 17:51 edited: 12/09/2018 | 17:52


Always on means you always have a data connection, so isn't misleading

An extra 100+% , for an increase of 25% isn't value for money ?

Nowhere does it say the always on goodybag is unlimited

Message 14 of 21
by: steve0003
on: 11/10/2018 | 23:38
always on `implies` unlimited, i am all for good deals but not for misleading statements as this can lead to disappointment in the product, hence my projected dissatisfaction.
Message 15 of 21
by: nefarius
on: 12/10/2018 | 08:26

Always On* implies Always On*  @steve0003

Not unlimited. If it meant unlimited it would say unlimited. 


Our Always On* goodybag is designed to give you peace of mind that you'll always be connected and have access to data at all times.

With our £25 "Always On" goodybag, members will experience:

  • 20GB of UK data usage per month at full 4G speed with tethering allowed.
  • Once the 20GB of data has been used up members will experience a reduced data speed of 384kbps from 8 am to midnight.
  • From midnight to 7.59 am members will have a data allowance at full 4G speed.

* Traffic Flow applies to the £25 "Always On" goodybag.

  • Speed restrictions apply to our Always On data after 20GB of data usage.
  • A 4G ready phone and coverage required to access 4G data speeds.
  • giffgaff doesn't offer any unlimited mobile data plans. A pure 'unlimited data' package doesn't restrict your data speed at any point. Our Always On goodybag is designed to give members peace of mind that they'll be connected.
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Message 16 of 21
by: freedmaniac
on: 12/10/2018 | 09:27


"Always on" certainly does not imply "unlimited"; I feel that is wishful thinking. 

What you really need to examine is whether there is any network opffering the truly unlimited data that you want and then consider what you will have to pay for that and whether you will be tied into a monthly contract.

Message 17 of 21
by: davidevans0000
on: 12/10/2018 | 09:54
@freedmaniac the op has just bought a new goodybag so all he has said in this it can't be that bad.
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Message 18 of 21
by: freedmaniac
on: 12/10/2018 | 10:16



Fair point



All networks are out there to produce a profit for their shareholders.

In this case it will ultimately be for those who invest in Telefonica.

I'm not sure how you can refer to it as "greed" - it is the commonest business model to make as much money as you can while attempting to gow the business so as to make even more.

Clearly some companies are better at it than others - I offer the comparison of Apple vs. Patisserie Valerie.

Message 19 of 21
by: mcilwraith
on: 12/10/2018 | 11:11

@steve0003 wrote:

always on `implies` unlimited, i am all for good deals but not for misleading statements as this can lead to disappointment in the product, hence my projected dissatisfaction.

always on does imply unlimited in my opinion but when reading the terms and conditions its not unlimited data

Message 20 of 21