Knowledge Base

Activate my SIM.. Waiting Over 24 hours... going crazy..

Started by: louisem91
On: 30/11/2018 | 17:50
Replies: 6

by: louisem91
on: 30/11/2018 | 17:50

Im new to giff gaff. Ive activated my sim card and bought 2 goody bags, which went through. Then i got my pac code from my previous provider so i could keep my old number, which i dont yesterday. Its been over 24 hours and it has not been activated yet and neither one of the numbers are now both dead. Please help?!?!

Message 1 of 7
by: couly2018
on: 30/11/2018 | 17:57
turn your phone off or pull your battery out if you can and wait 5 minutes then retry.
Message 2 of 7
by: louisem91
on: 30/11/2018 | 18:08

That did not work. What else can I do?

Message 3 of 7
by: isabel1066
on: 30/11/2018 | 18:16
@louisem91 is your phone unlocked or locked to o2 this is needed to work on giffgaff.
Get a free giffgaff Sim
Message 4 of 7
by: couly2018
on: 30/11/2018 | 18:17 edited: 30/11/2018 | 18:19

are you certain you activated the right sim i have giffgaff sims cluttered about everywhere lol other than that my only other suggestion is to go into network setting and create a new APN as or check you have changed network to giffgaff or O2.

Message 5 of 7
by: louisem91
on: 30/11/2018 | 18:18
Thanks its working now. 😊
Message 6 of 7
by: couly2018
on: 30/11/2018 | 18:21
a restart and wait usually fixes everything Smiley Happy
Message 7 of 7