Research on positive organizational scholarship has revealed a powerful weapon for creating happier workplace cultures and more loyal and committed employees who produce better work. It comes down to one word: kindness.
stop ticking boxes in the management tools list, and listen to the employees! And lead from the front, and don't make wild promises to customers that your poor employees are left struggling to deliver!
Too many workplaces are too namby pamby these days. We need people to e a bit tougher and take things on the chin. Get a bit more work done and stop sitting around talking about feelings.
