I recommended Giffgaff to a family member and she used and enjoyed the service. She is currently abroad (outside the EU) and isn't using the number but intends to visit every year, but has recently received a message that she may lose the number due to inactivity. What can she do to keep the number so she can simply use it when she returns.
Obviously buying a goodybag is silly since she can't use it, but is there another option. Thanks.
Recycling old mobile phone numbers will affect numbers that we consider inactive, so this will only impact you if you have a phone with an activated giffgaff SIM that hasn’t been used in six months. To keep your SIM active, all you have to do is one or more of the following once every 6 months: