Knowledge Base

Lost phone

Started by: ihatebtverymuch
On: 05/10/2016 | 11:19
Replies: 3

by: ihatebtverymuch
on: 05/10/2016 | 11:19

Hi I have misslaid my phone I am sure it is at home but cannot find it.

So I had a spare sim card that I have put £10 on but with a new number.


How can I transfer my old number to new sim if I ask for a PAC code will they text it to my old number that I cannot get access to?


What should I do ?


Message 1 of 4
by: andyxhill
on: 05/10/2016 | 11:24
You just need a sim swap
Get a free giffgaff Sim
Message 2 of 4
by: rbanks
on: 05/10/2016 | 11:25
Hi, you can't transfer your number between accounts. You need an unactivated sim to do a sim swap on your original account at
Message 3 of 4
by: ihatebtverymuch
on: 05/10/2016 | 11:43
Thanks for info I have ordered a new sim. Can I transfer the credit from the sim I paid for yesterday on a new number to my old number after I do a sim swap or is that £10 wasted.
Message 4 of 4