Knowledge Base

giffgaffs compensation offer.

Started by: allan1954
On: 07/12/2018 | 13:56
Replies: 19

by: team_leader
on: 07/12/2018 | 14:09

Thanks for the info @allan1954

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Message 2 of 20
by: kenralph
on: 07/12/2018 | 15:01

Thousands of people outraged that they couldn't see their neighbours lunch and never knew that someone will be home in fifteen minutes time...


    Shocked and angered


Message 3 of 20
by: quackers1
on: 07/12/2018 | 16:29 edited: 07/12/2018 | 16:30

3rd party software used by 02. 3rd party failed to renew the security certificate which would of caused the 02 outage which then affected GiffGaff.

I for one will not be asking GiffGaff for compensation

Message 4 of 20
by: weetinamc
on: 07/12/2018 | 16:37

i never noticed to be honest

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Message 5 of 20
by: quackers1
on: 07/12/2018 | 17:19
I only noticed when i logged on the forum and saw the message from GiffGaff I dont use my phone to come on here Smiley Happy
Message 6 of 20
by: nefarius
on: 07/12/2018 | 18:02

Cheers. Downloaded and ready to send out to members 👍

They didn't actually have to do that! 

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Message 7 of 20
by: baz_hez
on: 07/12/2018 | 18:24
If I click on charity, which charity does it go to or is there a choice once you click on it.
Message 8 of 20
by: goofygirl
on: 07/12/2018 | 18:30
I won't be claiming anything back from them, stuff happens, and I'm still happy with giffgaff, plus the payback i get 😀😀😀
Message 9 of 20
by: lemonpuff112
on: 07/12/2018 | 19:10

Hi Giffgaff,


I did lose text, phone and net for a while. It was a difficult time due to family issues, but got thru and it was sorted quickly. Don't blame giffgaff at all. Best network I've used, ever.

Message 10 of 20