Once you have inserted your SIM card in your phone, your network provider will be changed to giffgaff. If your phone rejects your SIM card, it may be locked to another operator, find more information about unlocking your phone here.
Enter the 6 digit code (as shown in the picture below)
Click on "Continue"
If you have trouble using the 6 digit code, you can use the 13 or 19 digit code which is printed on the SIM card itself. A nano SIM serial number will always be 894411 plus the visible numbers on your nano SIM.
If you don't already have a giffgaff account, now is the time to create one.
This account will be used to manage your giffgaff phone and participate in the community. Make sure to chose a nice member name (user name) as it won't be possible to change it afterward. Your password needs to be at least 8 characters long. It must contain at least one letter and at least one number or special character.
If you have selected a goodybag, and you set monthly recurrence the goodybag will recur automatically from then. You can choose to disable the recurrence later in "My giffgaff". If you have selected a credit value, you are proposed to auto top-up.
Fill in your card details and address.
Click on "Confirm order'.
These credit / debit cards are accepted: Visa credit / debit (including Electron), MasterCard credit / debit (including Switch). We don't accept American Express or Diners Club - if you have one of these cards, you'll need to purchase a top-up voucher.
Purchasing with a voucher
Select "airtime credit" in the "from a top-up voucher" part of the page