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How long does my SIM take to be activated?

Question

How long does my SIM take to be activated?

Answer

Most SIM activations are processed within a few minutes but it can take up to 24 hours in some situations.



 

 

How to check if your SIM has been activated




You can check if your SIM has been activated by logging in to "My giffgaff". When the SIM is activated, your new giffgaff number will be displayed below your membername and your credit and/or goodybag will also be shown.

 

giffgaff dashboard.png

Please note: Most SIM activations are processed within a few minutes but it can take up to 24 hours in some situations.

 

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How to get help when your SIM doesn't activate




If your SIM is not activated after 24 hours, please contact our agents so they can verify the status of your activation.

 

Don't forget to include:

 

  • Your name
  • Your giffgaff membername
  • The 6 digit Activation Code

 

Activation Code LocationActivation Code Location

  • The 13 or 19 digit SIM Serial Number (SSN) printed on the SIM itself (right before 3Ggg/4Ggg).

13 / 19 digit Sim Serial Number location13 / 19 digit Sim Serial Number location

 

 

Please allow 24 Hours for the activation to complete before contacting the agents.

 

 

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Handy Links




 

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How long does my SIM take to be activated?

started by chriskm on ‎20-03-2012 14:20 - last edited on ‎08-05-2016 08:30 by talisker35
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