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How long does my SIM take to be activated?

Started ‎20-03-2012 by
Modified ‎22-06-2017 by

Most SIM activations are processed within a few minutes but it can take up to 24 hours in some situations.

More Information

You can check if your SIM has been activated by logging in to "My giffgaff". When the SIM is activated, your new giffgaff number will be displayed below your membername and your credit and/or goodybag will also be shown.

giffgaff dashboard.png

Please note: Most SIM activations are processed within a few minutes but it can take up to 24 hours in some situations.

If your SIM is not activated after 24 hours, please contact our agents so they can verify the status of your activation.

Don't forget to include:

  • Your name
  • Your giffgaff membername
  • The 6 digit Activation Code

Activation Code LocationActivation Code Location

  • The 13 or 19 digit SIM Serial Number (SSN) printed on the SIM itself (right before 3Ggg/4Ggg).

13 / 19 digit Sim Serial Number location13 / 19 digit Sim Serial Number location

Please allow 24 Hours for the activation to complete before contacting the agents.

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