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Having trouble setting up your HTC One (M8)? The following info can help you. More Information Internet and MMS Settings If you are facing issues with your Internet and MMS you can use these settings to help you General Phone Settings If you need more information about how to use your HTC One(M8), look no further. You will find below solutions to solve all your questions about this device.    User Manual Quick Start Guide   Handy Links How to improve battery life Phone Software Update Connect to a Wi-Fi Network My Phone is slow How to Perform a Factory Reset My device is asking for a PIN or a PUK code  
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Having trouble setting up your HTC One? Use the following to help you:  More Information Internet and MMS Settings If you are facing issues with your Internet and MMS you can use these settings to help you. General Phone Settings If you need more information about how to use your HTC One, look no further. You will find below solutions to solve all your questions about this device.    Quick Start Guide Handy Links How to improve battery life Phone Software Update Connect to a Wi-Fi Network My Phone is slow How to Perform a Factory Reset My device is asking for a PIN or a PUK code  
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Having trouble setting up your Desire 601? Use the following to help you:  More Information Internet and MMS Settings If you are facing issues with your Internet and MMS you can use these settings to help you. General Phone Settings If you need more information about how to use your Desire 601, look no further. You will find below solutions to solve all your questions about this device.    User Guide  Quick Start Guide   Handy Links How to improve battery life Phone Software Update Connect to a Wi-Fi Network My Phone is slow How to Perform a Factory Reset My device is asking for a PIN or a PUK code  
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Your HTC phone automatically checks if there’s a new update available and notifies you. You can also manually check if there's an available update. More Information Installing a software update When your phone is connected to Internet and there's a new software update available, the "update notification" icon appears in the status bar.   Slide the "Notifications" panel open, Tap the "System update" notification, If you don't want to download the update using your data connection, select "Update over Wi-Fi only". Tap "Download", When the download is complete, select "Install now", and then tap "OK".   After updating, your phone will restart. Check for updates You can also check for updates manually.   Go to "Settings", Tap "About", Tap "Software updates". If updates are available, you can install them with the procedure described above.
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To use Wi-Fi, you need access to a wireless access point or “‍hotspot”. The availability and strength of a Wi-Fi signal varies depending on distance and obstacles. More Information Turning Wi-Fi on and connecting to a wireless network With two fingers, swipe down from the status bar to open "Quick settings". Tap the Wi-Fi tile to turn the Wi-Fi connection on. Tap the "squares" to detect the available Wi-Fi networks. Tap the Wi-Fi network you want to connect to. If you selected a secured network, you'll be asked to enter the network key or password. Tap "Connect" and you'll see the Wi-Fi icon in the status bar when connected. The next time your phone connects to a secured wireless network you already connected to, you won’t be asked to enter the key or other security information again.   Please Note: If the wireless network that you want is not listed you can add it manually by tapping the "Settings" icon and then "Add network". Preventing notifications from unsecured Wi-Fi networks You can prevent getting notified by unsecured Wi-Fi networks.   With two fingers, swipe down from the status bar to open "Quick settings". If Wi-Fi connection is off, tap the Wi-Fi tile to turn it on. Tap the "squares" to detect the available Wi-Fi networks. Press and hold an unsecured Wi-Fi network you want to stop being notified about, and tap "Block network notification". To unblock an unsecured Wi-Fi network, press and hold the network name and tap "Unblock network notification". Connecting to a Wi-Fi network via WPS If you're using a Wi-Fi router with Wi-Fi Protected Setup (WPS), you can connect your HTC phone easily.   With two fingers, swipe down from the status bar to open "Quick settings". If Wi-Fi connection is off, tap the Wi-Fi tile to turn it on. Tap the "squares" to detect the available Wi-Fi networks. Tap the "Settings" icon and then "WPS Push", and then press the WPS button on your Wi-Fi router. To use the Wi-Fi Protected Setup (WPS) PIN method, tap  the "Settings" icon and then "WPS PIN Entry" instead.  Disconnecting from the current wireless network With two fingers, swipe down from the status bar to open "Quick settings". If Wi-Fi connection is off, tap the Wi-Fi tile to turn it on. Tap the "squares" to detect the available Wi-Fi networks. Tap the wireless network that you are connected to, and then tap "Disconnect". If you want to remove the settings for this network, press and hold the network name, and then tap "Forget network". Connecting to a different Wi-Fi network If you are already connected to a Wi-Fi network and which to switch to another available network, simply the select the new network, with the method explained in Turning Wi-Fi on and connecting to a wireless network. Logging into a public Wi-Fi network automatically (WISPr) You can parameter your phone to automatically log into a public Wi-Fi network that you regularly use. This saves you the trouble of going through the Wi-Fi provider's web authentication every time you connect to their Wi-Fi network. Just add your login credentials to the WISPr (Wireless Internet Service Provider roaming) settings.   Important: The access point of the Wi-Fi network needs to support the WISPr web portal for this method to work.   With two fingers, swipe down from the status bar to open Quick settings. If Wi-Fi connection is off, tap the Wi-Fi tile to turn it on. Tap the "squares" to detect the available Wi-Fi networks. Tap the "Settings" icon and then "Advanced". Under WISPr settings, select the "Auto login" option. Tap "WISPr account settings" and then "Add a new account". Tap each item onscreen to enter the service provider name, your login name (with the full domain name), and password. Tap the "Settings" icon and then "Save" Turn Wi-Fi on, and then connect to the public Wi-Fi network. If you have access to several public Wi-Fi networks, you can add up to five sets of login credentials to the "WISPr accounts" list. In the "WISPr accounts" list, press and hold an account to remove or edit it.  
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How long the battery can last before it needs recharging depends on how you use your HTC phone.  The following guide will help you, to improve your HTC battery life. More Information Manage your connections The following steps will help you to manage your connections on your phone.    Turn off wireless connections when you are not using them. To turn on or off connections such as mobile data, Wi-Fi, or Bluetooth, go to "Settings" and tap their "On/Off" switches. Turn GPS off GPS when you don't need to identify your precise position. To prevent applications from using GPS in the background, keep the GPS setting off. Go to "Settings" and tap "Location" to turn this setting on or off. If the Sleep mode option in "Settings" > "Power" is enabled, at low peak times, your phone will turn off the data connection after the screen has been off for 15 minutes and there's no network activity (no downloads, streaming, or data usage). The data connection resumes when you switch the screen back on. Manage your display Lowering the brightness and letting the display sleep when not in use, helps to increase your battery life:   Use automatic brightness (selected by default), or manually lower the brightness. Reduce the screen timeout time Don't use a live wallpaper for your Home screen.  Set the web browser to auto dim the screen while web pages load.   Manage your applications Always install the latest software and application updates to enjoy the latest battery performance improvements. You can find instructions to update your phone in this article.   Uninstall or disable applications that you never use. Many applications run processes in the background even when you're not using them. Limit Background Data Usage Background data can use a lot of battery power if you have many applications using data in the background.   In "Settings", tap "Accounts & sync" and check your settings. When the battery is starting to run low, temporarily disable syncing some data. Determine which applications can be set with longer synchronisation times, or synchronise them manually. If you have many email accounts, consider synchronising some of these accounts manually. Choose widgets wisely as some constantly uses background data. Consider removing the ones that are not important from your Home screen. Reduce the volume Your phone uses more power the louder the volume is turned up. Turning down the device volume with the volume keys (when a higher volume is not needed). You can also use wired headphones, rather than the loudspeaker. 
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If your HTC phone a persistent problem that you can't solve, you can perform a factory reset (also called a hard reset or master reset). A factory reset reverts the phone back to its initial state — the state before you turned on the phone for the first time.  More Information Data which are removed The following will be removed from the phone when you do a factory reset:   Your Google Account  All accounts you've added in "Settings" > "Accounts & sync" and the data associated with these accounts Personal data that you've created or synced to the phone such as your profile, contacts, messages, email, calendar events, and more System and application data and settings Downloaded applications Files such as your music, photos, videos, and documents will also be deleted if you select the "Erase all data" option. Be sure to back up any data and files you want to keep before you do a factory reset. Please note: A factory reset may not permanently erase all data from your phone, including personal information. Performing a factory reset through settings To perform a factory reset you will need to follow the steps below:    Go to "Settings", and then tap "Backup & reset". Tap "Reset phone". If you also want to delete media and other data on HTC One, select "Erase all data". Tap "OK". Performing a factory reset using hardware buttons If you can not turn your HTC phone on or access settings, you can still perform a factory reset by using the hardware buttons on your HTC phone. Press and hold the "Volume down" button, and then press and hold the "Power" button. Wait for the screen with the three Android images to appear, and then release the "Power" and "Volume down buttons. Press Volume down to select "Factory Reset", and then press the "Power" button.
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If your phone is not performing as expected, it may not be necessary to return your phone straight away. Please try this operation first, in order to make sure the issue is not coming from a third-party application. More Information Excluding conflicts with 3rd Party applications To exclude the possibility of conflicts from 3rd party applications:   Try restarting your phone by press and hold the "Power" button Choose "Restart" in the options of the windows which popped up. Try stopping any newly installed applications that might be running on the device.Tap and hold the top of your screen and then slide downward to open the Notifications panel > tap "Settings" > "Apps" > "Running" > tap on the application you wish to stop > "Stop")
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