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0845 Numbers

Started by: sweetiepol
On: 10/01/2012 | 20:00
Replies: 16
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by: sweetiepol
on: 10/01/2012 | 20:00

Hi

I can't seem to dial any 0845 or 0800 numbers anymore! is this why they are free on giffgaff?? :-) both my phone and my boyfriends just drops the call if you try and dial any of these type of numbers.

 

Help! 

 

Also: I got 109 payback points, thanks, but wasn't I supposed to get 500 points for signing someone up?

Message 1 of 17 (315 Views)
by: murrayw17
on: 10/01/2012 | 20:01
0845 calls aren't free.
If I helped then click on the little kudos star on the left of the post please : )


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Message 2 of 17 (304 Views)
by: mgb2
on: 10/01/2012 | 20:01 edited: 10/01/2012 | 20:09

they are 12p a minute

only 0800 / 0500 are free

sorry

 

payback points update monthly, when did you sign him up?.. sure the sim came from your spread giffgaff page?

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be nice, kudos where due, solution if earnt
Message 3 of 17 (302 Views)
by: darrenpainter
on: 10/01/2012 | 20:01

084x and 087x numbers cost 12p per minute* and come out of your credit, not goodybags  Goodybags only include UK Landlines (01,02 or 03) and UK Mobiles.

 

To find an alternative (01,02 or 03) number that costs 10p per minute or comes from your goodybag allowance, or possibly a free 0800 number visit http://www.saynoto0870.com/search.php

 

0800, 0808 and 0500 are all freephone and SHOULD be free regardless

Message 4 of 17 (299 Views)
by: safe_1996
on: 10/01/2012 | 20:02
0845 calls are not free.
Message 5 of 17 (298 Views)
by: stephenmiller
on: 10/01/2012 | 20:02

they aren't free on Giffgaff, only 0800 numbers are. 0845 are premium rate numbers and cost 12p per minute from credit, do you have credit left?

Message 6 of 17 (296 Views)
by: saphira3231
on: 10/01/2012 | 20:02
check that you have credit on your account
If I helped, please Kudo me for the support Smiley Happy

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Message 7 of 17 (292 Views)
by: pjr
on: 10/01/2012 | 20:02
Free phone numbers which are included in your goodybag ( and won't be charged for) are as follows:

0800
0808
0500
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Message 8 of 17 (292 Views)
by: alweb
on: 10/01/2012 | 20:04

you need credit for 0845 numbers they cost 12p a minute 0800 number are free so you should be able to call them

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Message 9 of 17 (282 Views)
by: wowzaa
on: 10/01/2012 | 20:05

sweetiepol wrote:
 

Also: I got 109 payback points, thanks, but wasn't I supposed to get 500 points for signing someone up?


when did you sign the person up? was the sim ordered from your account? if the person activates the sim on a month then the points will show on the next month. for example if sim is activated in january then points will show around 5th february

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The sim will come as a dual sim
Message 10 of 17 (278 Views)