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£10 top up paid in June not showing on account

Started by: morse_cars
On: 20/07/2015 | 22:13
Replies: 12
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by: morse_cars
on: 21/07/2015 | 11:24

I have found that giffgaff swallowed the entire amount whilst i was showing an elderly relative a shared album on icloud! The pictures were already downloaded, but as they had no wifi I had no option but to use 3G data...seems incredibly excessive!

Message 11 of 13
by: gvmhb
on: 21/07/2015 | 11:38

Yes, unfortunately using airtime credit for data is very expensive. You need to buy a goodybag or gigabag. You get far more data for your money that way.

Get a free giffgaff Sim
Message 12 of 13
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by: rayhoo
on: 21/07/2015 | 11:51 edited: 21/07/2015 | 11:55

@morse_cars wrote:

I have found that giffgaff swallowed the entire amount whilst i was showing an elderly relative a shared album on icloud! The pictures were already downloaded, but as they had no wifi I had no option but to use 3G data...seems incredibly excessive!


Ah! That's a shame.

As you say, data can be expensive whilst on the Pay as you go tariff.

 

Mobile Internet:

Mobile Internet is charged at no more than 20p a day (up to 20MB). If you go over 20MB, you'll be charged extra at 20p/MB.

 

Thanks for letting us know.

Message 13 of 13