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£10 top up

Started by: russell343
On: 18/07/2012 | 16:08
Replies: 17
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by: russell343
on: 18/07/2012 | 16:08

hi i activated my sim with a £10 top up but on the wedsite and my phone i have 0 balance ? thx

Message 1 of 18 (129 Views)
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Accepted Solutions
by: sloz
on: 18/07/2012 | 16:09
Best Answer
Accepted by topic author russell343
‎21-08-2015 01:01
Did you buy a goodybag?
What does it say when you dial .*100*7#
Get a free giffgaff Sim
Message 2 of 18 (132 Views)
by: sloz
on: 18/07/2012 | 16:09
Best Answer
Accepted by topic author russell343
‎21-08-2015 01:01
Did you buy a goodybag?
What does it say when you dial .*100*7#
Get a free giffgaff Sim
Message 2 of 18 (133 Views)
by: dteg
on: 18/07/2012 | 16:09
Did you buy a goodybag? If so, zero balance is correct because you've spent it. Not all networks work like this, but it makes most sense.
OP: please click the Accept as Solution button below if this advice best solved your problem!

Message 3 of 18 (117 Views)
by: jmistry
on: 18/07/2012 | 16:09

The website may not be refreshed.

 

Check omn your phone

dial *100# for your airtime credit balance

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Message 4 of 18 (112 Views)
by: rizzle
on: 18/07/2012 | 16:09
sim can take 24 hours max to activate
do u have a goodybag instead of credit?
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Message 5 of 18 (110 Views)
by: duddriks
on: 18/07/2012 | 16:10
Sim fully active?
Have I helped? Click on the star! Have I solved your query? Mark as solved!.

Free sim/microsim with £5 free credit: http://www.giffgaff.com/orders/affiliate/duddriks

If I have given feedback on your idea, please do the same to my ideas. Thanks!
Message 6 of 18 (106 Views)
by: think_of_tomoro
on: 18/07/2012 | 16:10
Credit can take upto 24 hours to show up on the device (through calling *100#) or on the website.

Also, are you sure you didnt buy a goodybag with it??

Hope this helps!
Message 7 of 18 (106 Views)
by: nerakb
on: 18/07/2012 | 16:10

Have you purcahsed a goodybag from your airtime?

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Message 8 of 18 (103 Views)
by: paultheball
on: 18/07/2012 | 16:10
Your £10:00 top up has paid for your goodybag.

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Message 9 of 18 (101 Views)
by: silverfox55
on: 18/07/2012 | 16:10

It can take 30 minutes to 24 hours for your account to fully activate and if you have bought a £10 goodybag then you have used the £10 top up to buy it and your credit balance will be zero

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Message 10 of 18 (98 Views)