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£18 for 9gb Of data but only got 6gb??

Started by: emtee78
On: 28/09/2017 | 19:57
Replies: 4
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by: emtee78
on: 28/09/2017 | 19:57

I have just signed up with giff gaff and opted for the offer for £18 goodbag for special offer of 9gb of data but when I got my welcome email it saying I only have 6gb plan not happy with my first experience with giff gaff already.!.! Have messaged giff gaff dedicated agents still awaiting response any help would be great folks 

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by: dianascot1
on: 28/09/2017 | 20:00
Probably just a glitch with the email. Check here to see how many GB you have remaining, and it should be around the 9GB mark:

https://giffgaff.com/dashboard
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by: dianascot1
on: 28/09/2017 | 20:00
Probably just a glitch with the email. Check here to see how many GB you have remaining, and it should be around the 9GB mark:

https://giffgaff.com/dashboard
Message 2 of 5
by: rebelyell
on: 28/09/2017 | 20:02
You should actually get 9GB. Have a look at your dashboard and you'll see your allowance, that's this page: https://giffgaff.com/dashboard
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by: germansheppard234
on: 28/09/2017 | 20:03

@emtee78

Because its a new offer goodybag message is no doubt wrong ,dial 43430 and press option 2 goodybags that will tell u correct amount so dont worry 

Get a free giffgaff Sim
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by: emtee78
on: 28/09/2017 | 20:05
Thanks just checked on app and I have been given 9gb
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