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£20 goody bag double data roaming

Started by: andyfromthebrac
On: 19/07/2019 | 09:43
Replies: 10
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by: andyfromthebrac
on: 19/07/2019 | 09:43

Hi

 

i noticd the £20 goodybag now has double data (July 3rd 2019) and I wondered is this usable whilst roaming?

 

if so it seems way better to adopt this rather than the “always on” option which seems can get very expensive.

From help roaming with always-on;

 

”This is at no extra cost, apart from on the £25 Always On goodybag where additional data is charged at 0.46p (£0.0046) per MB if you have used over 20GB of data.

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by: giffgaff20147
on: 19/07/2019 | 12:26 edited: 19/07/2019 | 13:56

Hello @andyfromthebrac 

hello on both £25 and £20 goodybag you are restricted to 20 gb well in eu ,

after that on both goodybags you will be charged 0.46 per mb ,

edited out incorrect .0.046

 

note you get a full 20 gb in eu as long as you stay with 40gb limit ,

 

say you have used 10gb in uk when you get to eu you Will be allowed a further full 20 gb to use in eu 

 

Message 9 of 11
by: danhamman
on: 19/07/2019 | 09:43

@andyfromthebracwrote:

Hi

 

i noticd the £20 goodybag now has double data (July 3rd 2019) and I wondered is this usable whilst roaming?

 

if so it seems way better to adopt this rather than the “always on” option which seems can get very expensive.

From help roaming with always-on;

 

”This is at no extra cost, apart from on the £25 Always On goodybag where additional data is charged at 0.46p (£0.0046) per MB if you have used over 20GB of data.

No, you are limited to 20GB whilst roaming.

.:.
Message 2 of 11
by: natty88
on: 19/07/2019 | 09:45

@andyfromthebrac  as shown here it's still twenty gigs usage in Europe 

 

changes to 20/25 pounds goodybags from 3rd July 2019

 

 

https://community.giffgaff.com/t5/Announcements/Double-Data-on-our-20-goodybag-from-July-3rd/m-p/235...

Screenshot_2019-07-15-21-37-09.png

 

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Message 3 of 11
by: jt_21
on: 19/07/2019 | 09:45

@andyfromthebracwrote:

Hi

 

i noticd the £20 goodybag now has double data (July 3rd 2019) and I wondered is this usable whilst roaming?

 

if so it seems way better to adopt this rather than the “always on” option which seems can get very expensive.

From help roaming with always-on;

 

”This is at no extra cost, apart from on the £25 Always On goodybag where additional data is charged at 0.46p (£0.0046) per MB if you have used over 20GB of data.

It's still only 20gb when you have the £25 goodybag and using in certain eu destinations 

 

With our £25 "Always On" goodybag, members will experience:

40GB of UK data usage per month at full 4G speed with tethering allowed.
Once the 40GB of UK data has been used up, members will experience a reduced data speed of 384kbps from 8 am to midnight. From midnight to 7.59 am members will have a data allowance at full 4G speed.
Traffic Flow
https://community.giffgaff.com/t5/Learning-and-giffgaffer-articles/Traffic-Flow-Policy/ta-p/12999304
applies to the £25 "Always On" goodybag.

Speed restrictions apply to our Always On data after 40GB of data usage (or 20GB in EU).
A 4G ready phone and coverage required to access 4G data speeds.
giffgaff does NOT offer any unlimited mobile data plans. A pure 'unlimited data' package doesn't restrict your data speed at any point. Our Always On goodybag is designed to give members peace of mind that they'll be connected.
See https://community.giffgaff.com/t5/Using-giffgaff/Guide-to-the-25-Always-On-goodybag/ta-p/17070641

Message 4 of 11
by: clikasarus
on: 19/07/2019 | 09:46

@andyfromthebrac   Welcome  to Giffgaff on the community 

 

Unfortunately no Speed restrictions apply to our Always On data after 40GB of data usage (or 20GB in EU).

 

A 4G ready phone and coverage required to access 4G data speeds.

giffgaff doesn't offer any unlimited mobile data plans. A pure 'unlimited data' package doesn't restrict your data speed at any point. Our Always On goodybag is designed to give members peace of mind that they'll be connected

 

  I hope this helps

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Message 5 of 11
by: sjd75
on: 19/07/2019 | 09:58
hello roaming is limited to 20gb still..
Message 6 of 11
by: andyfromthebrac
on: 19/07/2019 | 11:31
Ok so ultimately I'm better off not getting an always on if I plan to use it whilst abroad as I'd get the same 20gb usage before incurring charges.
Message 7 of 11
by: jt_21
on: 19/07/2019 | 12:08

@andyfromthebracwrote:

Ok so ultimately I'm better off not getting an always on if I plan to use it whilst abroad as I'd get the same 20gb usage before incurring charges.

It's up to you but you get 40gb full speed data in both the £20 and £25 goodybag and will still be charged when you go over 20gb in certain eu destinations regardless of which goodybag you have, 

Message 8 of 11
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by: giffgaff20147
on: 19/07/2019 | 12:26 edited: 19/07/2019 | 13:56

Hello @andyfromthebrac 

hello on both £25 and £20 goodybag you are restricted to 20 gb well in eu ,

after that on both goodybags you will be charged 0.46 per mb ,

edited out incorrect .0.046

 

note you get a full 20 gb in eu as long as you stay with 40gb limit ,

 

say you have used 10gb in uk when you get to eu you Will be allowed a further full 20 gb to use in eu 

 

Message 9 of 11
by: tosh999
on: 19/07/2019 | 13:39
Hi @giffgaff20147
Always a pleasure to read your informative answers.
I think there is a typo in this reply ...... should be 0.46p per mb.
Regards.
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Message 10 of 11