Knowledge Base
Community

4G sim

Started by: sushiii
On: 02/07/2014 | 21:03
Replies: 10
Reply

Go to best answer
by: sushiii
on: 02/07/2014 | 21:03
Can you tell me as I am a giffgaff member, when I receive my new SIM will I have to activate it and top it up or will my details already be on my new SIM.
Thanks for your help 😃
Message 1 of 11
1 BEST ANSWER

Accepted Solutions
by: fred_flintstone
on: 02/07/2014 | 21:04
Hi
When it arrives perform a sim swap to keep your same number and any balance:
http://community.giffgaff.com/t5/giffgaff-Top-Tips/How-to-use-SIM-Swap/td-p/6885194
Get a free giffgaff Sim
Message 2 of 11
by: fred_flintstone
on: 02/07/2014 | 21:04
Hi
When it arrives perform a sim swap to keep your same number and any balance:
http://community.giffgaff.com/t5/giffgaff-Top-Tips/How-to-use-SIM-Swap/td-p/6885194
Get a free giffgaff Sim
Message 2 of 11
by: allan1954
on: 02/07/2014 | 21:05
have you 3g sim card if so the 4g sim will need simswap to get your details on.
Get a free giffgaff Sim
Message 3 of 11
by: miz_rayman
on: 02/07/2014 | 21:06
You will need to top up ten pounds minimum and then you'll want allocated a mobile number which you can see here on your 'my giffgaff' page :
https://giffgaff.com/dashboard
Get a free giffgaff Sim
Message 4 of 11
by: shahera1
on: 02/07/2014 | 21:07
@sushiii
Youl have to go on sim swap and us your username to activate the sim and that will swap and actuate at the same time without the top up
Get a free giffgaff Sim
Message 5 of 11
by: chris170569
on: 02/07/2014 | 21:07
You will have to activate it with either £10 credit or buy a goodybag. If u have a debit/credit card you can just buy a goodybag to a activate. Please note activations usually complete within 30 mins but on occasions can take upto 24 hours.
Get a free giffgaff Sim
Please let us know your Question/Query/Issue/Problem has been resolved by awarding Kudos and a Best Answer
Message 6 of 11
by: shahera1
on: 02/07/2014 | 21:08
Follow the sim swap procedure and use your user name and normal goffgaff details to log in and that will activate the sim also your sim will be swapped
Once sims been swapped remember your contacts will be lost so make sure you back it up x
Get a free giffgaff Sim
Message 7 of 11
Highlighted
by: shahera1
on: 02/07/2014 | 21:09
Your credit should be transferred because its giff gaff but youl lose contacts @sushi
Get a free giffgaff Sim
Message 8 of 11
by: shahera1
on: 02/07/2014 | 21:13
@sushiii
To carry out a SIM swap, click this link and log in
Http://j.mp/swapsim
● Enter in the 6 digit code from your new SIM
● On the next page it will show the 6 digit activation codes and SIM serial numbers of your current and new SIM cards

Click on where it says...
● "Yes I want to replace my SIM" (scroll down to see on mobile)
● On the next page click "yes I'm sure"
Your new SIM should be active within 30 minutes.Your old SIM will then be disabled.
You have now completed a SIM swap

You can find a full guide to this here http://bit.ly/kbggswap
Get a free giffgaff Sim
Message 9 of 11
by: smiler667
on: 02/07/2014 | 21:14
Hello @sushiii & welcome to the giffgaff Community

when the sim arrives you will need to perform a sim swap see link below to guide http://community.giffgaff.com/t5/Using-giffgaff/What-is-SIM-Swap/ta-p/7320084

Carrying out the sim swap will transfer your current number, credits and/or goodybag over to new sim. The sim swap takes no more than 30 minutes to complete.
Click to get free Nano/Micro/Standard sim with £5 credit
Message 10 of 11