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4g Sim Swapped, but still no coverage

Started by: cerwy
On: 22/06/2014 | 19:36
Replies: 13
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by: cerwy
on: 22/06/2014 | 19:52

How do i know if i have a 4g goodbag?, i remember i followed the instructions of once i got my sim replacement, and i had to log in etc.. 

Message 11 of 14
by: cerwy
on: 22/06/2014 | 20:03
Ok so i looked at the payment methods of my goodybag, i don't have the option for 4g even though my phone is 4g compatible. Also previously i noticed GG assumes my phone is only 3G. What should i do ? i have a samsung galaxy express
Message 12 of 14
by: greenfrogman
on: 22/06/2014 | 20:03 edited: 22/06/2014 | 20:05

@cerwy wrote:

How do i know if i have a 4g goodbag?, i remember i followed the instructions of once i got my sim replacement, and i had to log in etc.. 


you pay for it or you dont, the default goodybags and gigabags are 3G only

 

you have to be in the 4G trial to get the 4G option to show, when you go to Buy your next goodybag (or change the recuring goodybag settings)

 

if your using close to 1GB a month right now your better off not using the 4G goodybag as 1GB of data will not last you (there are no 4g goodybags higher then 1GB at the moment and worse it seems 2GB will be the highest that they offer)

Please mark the correct answer so users can find them later on

Message 13 of 14
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by: m_morley
on: 22/06/2014 | 20:44

4G is on trial at the moment and you will need to be on the trial to be using it, and it is going to be going mainstream soon and if you want on then ask an educator to add you

Get a free giffgaff Sim
Message 14 of 14