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4g on htc one mini

Started by: choon
On: 23/11/2014 | 16:48
Replies: 14
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by: eddiehk6
on: 23/11/2014 | 17:25
Check mobile network settings

One of the options should be 'Preferred network mode', make sure 4G is selected

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Message 11 of 15
by: sauron
on: 23/11/2014 | 17:32

The phone is capable of getting 4g and so I would try rebooting it or doing a manual roam, it would also be worth checking her area if different from your own

 

http://community.giffgaff.com/t5/Service-Updates/Service-Checker-and-Planned-Mast-Maintenance/td-p/4...

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Message 12 of 15
by: pawelm4778
on: 23/11/2014 | 17:38
Ok. So it should has 800 Mhz. Check her sim in your phone
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Message 13 of 15
by: pawelm4778
on: 23/11/2014 | 17:38
And your sim in her phone
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Message 14 of 15
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by: choon
on: 23/11/2014 | 18:08
I've just put my sim in my sisters phone and my sisters sim in my phone and she's getting a 4g signal with my sim and I'm not getting a 4g signal on my phone so I'm guessing 4g hasn't been activated on her account.
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Message 15 of 15