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£5 free credit and £5 payback

Started by: sherwinbu
On: 22/02/2014 | 03:10
Replies: 28
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by: sherwinbu
on: 22/02/2014 | 03:10
Hi my friend joined giffgaff yesterday and I still not received my free £5 credit. I got my payback £5 but not £5 free credit. I joined giffgaff 3 weeks ago. Please help me. Thx
Message 1 of 29
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by: bertiebat
on: 22/02/2014 | 07:53

@sherwinbu wrote:
Hi my friend joined giffgaff yesterday and I still not received my free £5 credit. I got my payback £5 but not £5 free credit. I joined giffgaff 3 weeks ago. Please help me. Thx

Hi sherwinbu,

 

Don't worry as the bonus £5 credit for recruiting a new member within 6 weeks/42 days of joining gets credited to the accounts within 5 days (normally on Tuesdays and Thursdays) .   So wait until at least Tuesday before reporting any problem with this.

 

You can read more about the offer and how it is processed here. http://community.giffgaff.com/t5/News-Announcements/Newbie-s-extra-5-credit-friend-connection-offer/...

 

Hoping you are enjoying the giffgaff experience and happy with it so far. Smiley Happy

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Message 6 of 29
by: mathew40
on: 22/02/2014 | 03:13
Hi there and thanks for visiting the community.
Payback points are added around the 5th of each month,and payback is paid out to members,twice a year in june and December.
To take a look at a great guide that will explain everything you need to know regarding your payback,simply click onto or visit the link below,thanks.

http://bit.ly/kbggpayback

If you would like to double check that your recruits are linked to your account,click onto or visit the link below,cheers.

https://giffgaff.com/spread/recruits
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Message 2 of 29
by: welshcarre01
on: 22/02/2014 | 03:16
It can take up to 24 hours
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Message 3 of 29
by: jellius
on: 22/02/2014 | 03:18
You get £5 payback but your friend gets £5 credit you don't get both
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Message 4 of 29
by: mikeleebyrn38
on: 22/02/2014 | 03:58
You are entitled to an extra £5 credit aswell as your 500 payback points as you got activations within 6 weeks of you joining up ..I'd say give it till later today and if your account isn't credited with £5 mobile credit speak to an agent here https://giffgaff.com/support/ask
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Message 5 of 29
by: bertiebat
on: 22/02/2014 | 07:53

@sherwinbu wrote:
Hi my friend joined giffgaff yesterday and I still not received my free £5 credit. I got my payback £5 but not £5 free credit. I joined giffgaff 3 weeks ago. Please help me. Thx

Hi sherwinbu,

 

Don't worry as the bonus £5 credit for recruiting a new member within 6 weeks/42 days of joining gets credited to the accounts within 5 days (normally on Tuesdays and Thursdays) .   So wait until at least Tuesday before reporting any problem with this.

 

You can read more about the offer and how it is processed here. http://community.giffgaff.com/t5/News-Announcements/Newbie-s-extra-5-credit-friend-connection-offer/...

 

Hoping you are enjoying the giffgaff experience and happy with it so far. Smiley Happy

Get a free giffgaff Sim
Message 6 of 29
by: sherwinbu
on: 26/02/2014 | 09:23
I still not got it. Please help.
Message 7 of 29
by: shabbyoliver
on: 26/02/2014 | 09:28

@sherwinbu wrote:
I still not got it. Please help.

As your friend activated the sim yesterday, your £5 credit should be with you by the end of tomorrow (it can take up to 4 days and happens on a Tuesday or Thursday).

 

Hope this helps.

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Message 8 of 29
by: sherwinbu
on: 26/02/2014 | 09:31
Hi no she activated on Feb 20th 2014.
Message 9 of 29
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by: kylie_ysyeng19
on: 26/02/2014 | 09:34

Your free extra £5 credithappens automatically. It appears that this has not worked.

 

If you contact an agent at  https://giffgaff.com/support/ask, giving them the membername and details of your friend - they can look up the order history of the SIM that was connected, and let you know what happened.

 

As for your £5 payback this will be tallied up around 5 March and you will be able to decide on what to do with it (as in how to cash out) here http://giffgaff.com/profile/payback

This will automatically be cashed out via your choice of method in early June.

 

Hope this helped

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Message 10 of 29