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5 pounds bonus

Started by: vercas15
On: 05/02/2014 | 12:54
Replies: 10

by: vercas15
on: 05/02/2014 | 12:54
HI! I should get bonus 5pounds I already have the message that I will get it but I ak waiting for a few days and still nothing... I don't know what is wrong Smiley Sad Thanks for help! Smiley Happy
Message 1 of 11
by: mathew40
on: 05/02/2014 | 12:55 edited: 05/02/2014 | 12:58
Hi there and thanks for visiting the community. Payback points are added around the 5th of each month,and payback is paid out to members,twice a year in june and December. To take a look at a great guide that will explain everything you need to know regarding payback,simply click onto or visit the link below,thanks. If you would like to double check that your recruits are linked to your account,click onto or visit the link below,cheers.
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Message 2 of 11
by: premierphotosuk
on: 05/02/2014 | 12:58


Once your sim is activated, all new sim orders made via your account (Spread giffgaff), including sims you've ordered and handed on to friends will earn you 500 points upon their activation. Points earned in one month will be accumulated and will show on your account around the 5th of the following month. Points can only be claimed/used on the Payback Payout in June and December.


Plus, if you get a new member to activate a sim within 6 weeks of registering your own sim then you'll also receive £5.00 extra credit (added to your account within 24hrs.)  for the "First recruit/activation bonus". This is a one off payment for recruiting your first new member.  more about the Free Credit You ONLY get the £5 free credit after activation (which by the way includes topping up or buying a goodybag) minimum TOP-UP £10, if you got your sim from a referral link / signature banner or if the person who gave it to you ordered it from their spread giffgaff page. Sims ordered direct from giffgaff (from the website, ebay banner etc) do not attract this bonus.




Message 3 of 11
by: curryinn
on: 05/02/2014 | 12:59
The important dates every month are simple.

On the last day of the month at midnight is the cut off for that month, anything made after that date will be in NEXT month's statement. Around the 5th of the month your My giffgaff page widget is updated with the previous months points and the figures are displayed in your Newsfeed which is displayed in the middle of your My giffgaff page. Those who have opted in to giffgaff marketing will also receive their monthly points statement and text.

Here are the approximate key dates for payback:

Early April & October Community discussion starts for members (with active SIMs) to nominate a charity of choice to receive payback donation. This is open to all members not just those that wish to donate their payback to charity.
Mid May & November Nominations for charities close and voting begins.
End May & November Voting for Charities closes and Charities announced in the community.
31 May & 30 November Current payback periods end. Points earned up until midnight are included in the period.
1 June & December giffgaff tallies points earned in the payback periods. Any points earning activity by members/recruits that happens from today onwards is in the next payback period. Your final points statement will be sent in a few days time and points tally will be updated in your My giffgaff.
About 5 June & December Early selection window closes. If you want to take your payback as airtime credit you will receive it before PayPal payments and selections made after this date.
About 7 June & December First credit payments are processed. If you selected credit before the early selection window closed we will include you in this early payback payment.
About 12 June & December Selection window closes. You must select how you want to receive your payback (as credit, cash or donate to charity) before midnight. No late selections will be accepted.
About 13 June & December The remaining payback starts to get processed. We will process all remaining credit and PayPal payments. This payment process takes a different amount of time depending on the payback option selected.
About 19 June & December Second PayPal payment run will be processed.
27th of June & December ‘Ask an agent’ about payback queries open. As payments will be chugging through at different speeds, it is not possible to investigate any payments until all payments have been processed.
Message 4 of 11
by: dazoo
on: 05/02/2014 | 13:01

Your get the £5 as 500 points on payback that is updated the month after the sim was activated if they activate with £10 or more. The one that activates the sim from you from your account will get the bonus £5 credit added to there balance with in 24hrs only if activated with £10 or more

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Message 5 of 11
by: ashfaqhussain_786
on: 05/02/2014 | 13:06
You can give that sim to a friend or family then when they have topped up, you and your friend both get £5 in your account from giffgaff as a good will Smiley Wink

Your friend will get it straight away but it will show up on your account on te 5th of every month and the payback will come out In June and December.
All the best my friend and takecare of yourself Smiley Happy))
Message 6 of 11
by: w69d
on: 05/02/2014 | 13:06
hi,if you've recruited a member within 42 days of your own activation then that £5 will be added to your account within 5 working days (7 days ) as well as the 500 payback points
Message 7 of 11
by: gaz0
on: 05/02/2014 | 13:09
It will be added to your account soon mate
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Message 8 of 11
by: rosstheboss1
on: 05/02/2014 | 13:37
If you received this sim card from a friend you should get £5 credit whilst your friend will get 500 points in payback. I suggest you wait a couple more days before you Ask an Agent.
Message 9 of 11
by: sauron
on: 05/02/2014 | 14:01

Payback is current being done so give it time and it should be with you

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Message 10 of 11