Knowledge Base

Activation problems

Started by: joanne16041970
On: 29/11/2012 | 21:45
Replies: 16

by: scoobydrew
on: 29/11/2012 | 21:49

Does anyone know how I can contact giffgaff for a refund of services.  I have been with giffgaff for only 2 days now, and have not had any service what so ever.  This is not an acceptable service, and would like a full refund, so that I can go to a provider that can "provide"


Many Thanks

Message 11 of 17
by: pad3
on: 29/11/2012 | 21:51
im sure there's a lot of activations not gone through yet because of the goodybag problems
Message 13 of 17
by: wazzyp
on: 29/11/2012 | 21:56
Technical issues today. Wait another 24 hours.
Get a free giffgaff Sim
Message 14 of 17
by: emmz81
on: 29/11/2012 | 21:56
Hey I've just come to giff gaff and activated n bought my £15 goody bag between 12-1am last night and still haven't been activated yet... I'm without any phone atm so I am just wondering, how long activation can take? Thanks
Message 15 of 17
by: scoobydrew
on: 29/11/2012 | 23:17

Whether there are "technical" issues or not, it's not really the point. People are without the services they have paid for, which is a breech of contact....  Therefore GG will have to reimburse for loss of services, so does anyone know the process to do this.....?

Message 16 of 17
by: johnledward7
on: 29/11/2012 | 23:35

Explain this to an agent, tell them what the problem is

Message 17 of 17