Knowledge Base

Adding a number

Started by: marthav19
On: 26/02/2018 | 15:56
Replies: 4

by: marthav19
on: 26/02/2018 | 15:56


I already have a SIM and it's active. How on earth do I add the number to my account? I've tried entering the 13 digit number from the back of the SIM, say it's invalid...ahhhhh

Message 1 of 5
by: danhamman
on: 26/02/2018 | 15:58

Add what number>?



Message 2 of 5
by: dan240997
on: 26/02/2018 | 15:59
hi, when you first signed up you will have created an account with the sim

text "username" to 43430 and you will then need to login via that

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Message 3 of 5
by: jayni3
on: 26/02/2018 | 16:05

Do you already have a number attached to this account? If so, you can only have one activated sim card per account. (The other sim card will then be registered to a different username)
Message 4 of 5
by: snoeln23
on: 26/02/2018 | 16:09

You can have 1 SIM/number on 1 account. For another need to open a new account with new username however, can have same payment details and email address.
Message 5 of 5