Adult Content

[#1]

I want to remove the adult content bar, but I don't have a driver's license or passport.

There used to be an option where you could contact an agent and send documentation in to prove your age couldn't you? I could swear I saw something about it once, but never followed through with it at the time.

Anyway, I've asked am agent today, and been told that due to 'regulations', I can't have the bar lifted without either a passport or drivers license number. There's no other way to prove I'm 33 apparently.

Is this correct? I was probably moving to Lycamobile anyway soon, but this will probably be the final push I need.

[#2]

Unlucky

[#3]

i dont think there is another way my friend

you can contact an agent if you wish though

https://giffgaff.com/support/ask

they are usually pretty quick but remember an agent can take up to 24 hours to reply

have a nice day

[#4]

Yes that is correct at the min u need a valid UK driving lisence or provisional or passport u r restricted for now but gg is working on more ways to prove ur age fink there working on bank card

[#5]

Do people post on here purely to 'up' their post count? If you'd read what I actually put, I've already contacted an agent

[#6]

defo need a pass port or drivers licence mate,

[#7]

Oh well. Another strike against giffgaff

[#8]

I'm afraid there is nothing to do with the situation sorry bro

[#9]

Vodafone lift the adult content with a Credit card! Then once lifted you can switch it on and off yourself.

Giffgaff are a little too strict in my opinion, but it's their policy; Suppose a personal communication with an agent may get you somewhere, no harm in trying.

[#10]

Hi @mulligan1234

The Giffgaff adult restrictions can only be removed with a full UK driving, provisional licence or UK Passport. without any of these the bar cannot be lifted.