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Airtime credit to buy goodybag

Started by: connieyuenlunlee
On: 12/01/2014 | 01:19
Replies: 6
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by: connieyuenlunlee
on: 12/01/2014 | 01:19
Hi I had added airtime credit on my account but how do I use this credit to buy a goodybag? I tried to do it but ended up using my card to pay for a goodybag so I now have a goodybag with credit too. Can I use the £10 to transfer to someone else's giffgaff number for them to buy a goodybag? If not, how do I use the credit to buy my next goodybag?

Thanks all
Message 1 of 7
by: cmarshall028
on: 12/01/2014 | 01:22
Step 1) Go to the "Top-up" section of the website - link is found amongst the 9 tabs on every page.

If you then dont see the page below, it means you are not logged in - log in by clicking here

2) Select the goodybag you wish to buy and click "Add to basket" - underneath the goodybag you want

3) Tick the box in "My basket" to pay with your credit (seen in yellow below) and then hit "Continue"

4) Finally click the check and confirm your order, please note once a goodybag is active it cannot be cancelled!

Then hit "Place your order" button at the bottom of the page, and you're done!

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Message 2 of 7
by: anaglypta
on: 12/01/2014 | 01:22

Hello

 

Please follow this guide to purchase a goodybag from credit

 

http://bit.ly/kbggbagfromcredit

 


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Message 3 of 7
by: cmarshall028
on: 12/01/2014 | 01:23
Sorry the images showing you the pages hasn't copied over.

If you click it the images will show

http://community.giffgaff.com/t5/giffgaff-Top-Tips/Buying-a-goodybag-from-existing-credit/td-p/27775
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Message 4 of 7
by: shilla1
on: 12/01/2014 | 01:23
Its nit posdible to transfer the credit between giffgaff membera
But
You can log in my giffgaff
Go to our offers (or go to buy goody bsg if you hsve the app)
Choose a goody bag pay from air credit
Confirm it
Pay from air credit
Then it goes live straight away
For the air cedit
You can use it next time to buy goody bag again
Message 5 of 7
by: mykiel78
on: 12/01/2014 | 01:24
This is a link to see the step by step guide for future reference.

http://community.giffgaff.com/t5/Solve-your-questions/Can-I-buy-a-goodybag-gigabag-with-my-existing-...

Sorry you can't transfer credit between gg accounts.

Has the goodybag gone live on your account? If it hasn't, you can ask an agent to cancel it. If it has, you are stuck with both goodybag and airtime credit.
Message 6 of 7
by: m_morley
on: 12/01/2014 | 01:24

When buying a bag it gives you the option to use existing funds

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Message 7 of 7