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All my minutes have disappeared

Started by: quirkk
On: 28/06/2014 | 12:47
Replies: 20
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rayhoo
by: rayhoo
on: 19/12/2015 | 09:11

grace_morris wrote:

I don't know - I thought it was new money but maybe not. I didn't know you could buy one with existing airtime balance. Def. haven't made a long call on it. So if I buy more airtime balance it will never run out if I don't use it?

Hi, 

 

Take a look here http://community.giffgaff.com/t5/Tips-Guides/CREDIT-AND-GOODYBAG-CONFUSION/m-p/988713#U988713 to see how airtime credit and goodybags work.

 

If you're still not sure then just ask again.

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